Christina Shillinger
Pottstown,PA
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, [Software] and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services.
Overview
15
15
years of professional experience
Work History
Surgery Scheduler
Midlantic Urologic Associates
Pottstown, United States
05.2007 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for five Urologic surgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
Pottsgrove Senior High School
Pottstown, PA06.1996
Skills
- BLS Certified
- Epic Systems
- Appointment Scheduling
- Advising Patents
- Cleaning and Sterilizing
- Medical Report Preparation
- Problem Solving
- Verbal and Written Communication
- Organization and Time Management
- CPR Certified
- Preparing Treatment Rooms
- Critical Thinking
- Medical Recordkeeping
- Detail-Oriented
- Taking Client Histories
- Medical Charting
- HIPAA Compliance
- Medical Records Verification
- Insurance Forms
- Pharmacy Correspondence
- Collecting Patient Specimens and Tests
- Outpatient Procedures
- Patient Eligibility Requirements
- CPT Coding
- EHR Software
- Insurance Authorizations
- Payment Scheduling and Collection
- Cash Handling
- Referral Verification
- Scheduling Tests and Procedures
- Prescription Refills
- Collaboration and Teamwork
- Medical Coding
Timeline
Surgery Scheduler
Midlantic Urologic Associates
05.2007 - Current
High School Diploma -
Pottsgrove Senior High School