Marilyn Munoz
Dayton,,OH
Summary
Resourceful and adaptable professional with 6 years of experience in retail sales, leadership, and team management. Applies real-world experience and education to drive continuous personal and professional growth.
Overview
6
6
years of professional experience
Work History
Sales Consultant
VICTRA - VERIZON AUTHORIZED RETAILER
Beavercreek, OH
09.2024 - Current
- Provided exceptional customer service and resolved inquiries, resulting in a 95% customer satisfaction rate.
- Implemented effective sales strategies that consistently led to exceeding biweekly goals by a minimum of 38%.
- Actively engaged in B2B processing, cultivating client relationships, and providing tailored solutions to meet their business needs.
- Maintain a book of business to ensure customer retention and exclusivity, fostering long-term relationships.
Assistant Manager / Medical Assistant
Precision Medical Aesthetics PC
Albuquerque, NM
11.2023 - 08.2024
- Assisted the physician by translating for Spanish-speaking patients, enhancing communication, and ensuring accurate understanding of medical information.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in developing operational strategies to help increase overall efficiency and revenue.
Multi-Unit General Manager
Victra - Verizon Authorized Retailer
Albuquerque, NM
07.2023 - 11.2023
- Acquired two locations, supported team members in achieving personal goals, and drove overall cluster performance to 113% in the first month post-promotion.
- Established clear goals and expectations for the team, while conducting regular follow-ups to ensure accountability and drive performance.
- Advanced from managing a single location valued at $20,000 to overseeing a cluster worth $70,000 within a multimillion-dollar company.
Sales Manager
Victra - Verizon Authorized Retailer
Albuquerque, NM
08.2022 - 07.2023
- Acquired the lowest-performing store in the district and improved its performance to achieve an average of 120% to target.
- Led employees from the Go-Wireless acquisition, trained them on effective system utilization, and fostered a winning work environment.
- Oversaw all facets of store operations, including customer escalations, visual merchandising, inventory management, and staff development.
Sales Consultant
Victra - Verizon Authorized Retailer
Albuquerque, NM
03.2019 - 08.2022
- Gathered positive customer feedback, Google reviews, and recommendations that drove an increase in appointments and revenue.
- Customized and tailored products to address unique requirements by leveraging a deep understanding of customer needs.
Education
Associate of Arts - Nursing
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Albuquerque High School
Albuquerque, NMSkills
- Fluent [English, Spanish]
- Business Account Management
- Sales Presentations
- Customer Prospecting & Retention
- Influential Negotiation Skills
- Relationship Building
Accomplishments
Top Ranked Leadership Performance
Top Ranked Sales Consultant
Phi Theta Kappa Honor Society
Timeline
Sales Consultant
VICTRA - VERIZON AUTHORIZED RETAILER
09.2024 - Current
Assistant Manager / Medical Assistant
Precision Medical Aesthetics PC
11.2023 - 08.2024
Multi-Unit General Manager
Victra - Verizon Authorized Retailer
07.2023 - 11.2023
Sales Manager
Victra - Verizon Authorized Retailer
08.2022 - 07.2023
Sales Consultant
Victra - Verizon Authorized Retailer
03.2019 - 08.2022
Associate of Arts - Nursing
Central New Mexico Community College
High School Diploma -
Albuquerque High School
Similar Profiles
Sierra IvanSierra Ivan
Assistant General Manager at Victra Verizon Authorized RetailerAssistant General Manager at Victra Verizon Authorized Retailer
John ComparriJohn Comparri
Assistant General Manager at Victra - Verizon Authorized RetailerAssistant General Manager at Victra - Verizon Authorized Retailer
Thomas EdwardsThomas Edwards
District Sales Manager at Victra - Verizon Authorized RetailerDistrict Sales Manager at Victra - Verizon Authorized Retailer