Highly personable customer service professional with over 20 years of experience in account management, claims and sales processing, call center operations within the public safety, telecommunication industries and the mortgage field as well. Talent for identifying customer’s needs and presenting appropriate company products and services. Demonstrated ability to gain customer’s trust and provide exceptional follow-up, leading to increased repeat and referral business.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.