Lia Chavis
Iowa,AL
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inmate Accounts and Commissary Supervisor
Calcasieu Parish Sheriff's Office
01.2019 - Current
- Overseeing over 600 inmate accounts and any transactions in regard to corrections division daily
- Processes requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedures.
- Perform transfers of products and merchandise from warehouse to inmates.
- Verify incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
- Increase customer satisfaction through proactive communication, addressing concerns in a timely manner.
- Submit reports to senior management to aid in business decision-making and planning.
Transitional Housing Supervisor
Bureau Of Prisons
- Inspecting and approving homes to ensure that all release rules and regulations are met
- Monitoring and inspecting homes and jobs of offenders
- Checking in weekly with employers of offenders to ensure compliance
- Conducted performance evaluations for offenders, identifying areas of improvement and guiding professional development plan.
MA/ Clinical Coordinator
Allied Health
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Built strong relationships with patients and families for optimized care satisfaction.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
MA/ Clinic Supervisor
Internal Medicine Clinic
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
- Hired, trained and supervised employees to maintain team of high performers.
- Established strong relationships with local healthcare providers to ensure comprehensive care for patients.
- Budgeted for resources to control expenditure and maximize profits.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Ensured compliance with state regulations through diligent monitoring of clinic procedures and documentation practices.
- Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.
Education
Associate of Arts - Business Administration And Management
Liberty University
Lynchburg, VA12.2025
Associates in Science/Criminal Justice -
Sowela Technical Community College
Lake Charles, LA01.2017
High School Diploma -
Barbe High School
Lake Charles, LA05.2007
Skills
- Problem Identification
- Records Management
- Budget Planning
- Operational Records Maintenance
- Policy Enforcement
- Priority management
- Process and procedure development
- Cash Drawer Reconciliation
- Delegation and Supervision
- Planning and coordination
- Relationship building and management
- Case Management
References
References are available upon request along with letters of recommendation.
Certification
- PT/EKG Tech
- MA Certification
- Certified 1st Responder
- POST Certified
Timeline
Inmate Accounts and Commissary Supervisor
Calcasieu Parish Sheriff's Office
01.2019 - Current
Transitional Housing Supervisor
Bureau Of Prisons
MA/ Clinical Coordinator
Allied Health
MA/ Clinic Supervisor
Internal Medicine Clinic
Associate of Arts - Business Administration And Management
Liberty University
Associates in Science/Criminal Justice -
Sowela Technical Community College
High School Diploma -
Barbe High School