Anthony Ritchie
Beebe,Arkansas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Inbound Stow/problem Solve/water Spider
Amazon
07.2022 - Current
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Increased efficiency and team productivity by promoting operational best practices.
Outbound/Pick & Pack/tote Runner
Amazon
07.2022 - Current
- Ensured punctuality with strict adherence to deadlines, contributing to overall team success.
- Self-motivated, with a strong sense of personal responsibility.
ICQA/Amnesty Floor Monitor/Oversee QB Desk Amnesty
Amazon
07.2022 - Current
- Assigned tasks to team members to complete within designated time frames.
- Enforced team adherence to safety regulations and protocols.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and implemented strategies to improve team productivity and efficiency.
Treatment Operations Support Specialist
Recovery Centers of Arkansas
08.2010 - 03.2011
- Conducted regular reviews of operations and identified areas for improvement.
- Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked effectively in fast-paced environments.
Assistant Manager
Little Caesars Pizza
07.2008 - 06.2010
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
Certification - Data Analytics
Correlation One
Online06.2023
Skills
- Work Prioritization
- Problem Identification
- Teamwork and Collaboration
- Problem Resolution
- Self-Directed
- Cultural Awareness
- Time Management
- Analytical and Critical Thinking
- Team Management
- Calm Under Pressure
- Friendly, Positive Attitude
- Attention to Detail
Nickname
Tony
Timeline
Inbound Stow/problem Solve/water Spider
Amazon
07.2022 - Current
Outbound/Pick & Pack/tote Runner
Amazon
07.2022 - Current
ICQA/Amnesty Floor Monitor/Oversee QB Desk Amnesty
Amazon
07.2022 - Current
Treatment Operations Support Specialist
Recovery Centers of Arkansas
08.2010 - 03.2011
Assistant Manager
Little Caesars Pizza
07.2008 - 06.2010
Certification - Data Analytics
Correlation One