KETTA DEAN
Searcy,AR
Summary
Proficient in Epic, HealthSource, and ELKAY, demonstrating a strong commitment to accuracy and efficiency in all tasks.
Overview
6
6
years of professional experience
Work History
Health Information Specialist II
DATAVANT
04.2023 - Current
- Process requests for patient health information ensuring HIPAA compliance.
- Validate subpoenas across multiple states for accuracy and compliance.
- Maintain accurate records using Epic, HealthSource, and ELKAY.
Loan Assistant / Customer Service Representative
RiverWind Bank
04.2022 - Current
- Supported clients with loans, account maintenance, and documentation.
- Coordinated with external partners to ensure seamless processing.
Senior Financial Service Representative
Arkansas Federal Credit Union
06.2019 - 04.2022
- Supervised daily operations and assisted in staff training.
- Recognized as Top Loan Performer for meeting and exceeding goals.
Education
High School Diploma -
Newport High School
Newport, AR01.2000
Skills
- Medical records processing
- ROI analysis
- Subpoena validation
- HIPAA compliance
- EMR/EHR management
- Data management
- Workflow optimization
- Epic systems expertise
- ELKAY proficiency
- HealthSource knowledge
Timeline
Health Information Specialist II
DATAVANT
04.2023 - Current
Loan Assistant / Customer Service Representative
RiverWind Bank
04.2022 - Current
Senior Financial Service Representative
Arkansas Federal Credit Union
06.2019 - 04.2022
High School Diploma -
Newport High School