Energetic leader promotes over 10 years of business management experience. Ambitious and highly motivated professional who surpasses demanding objectives and achieves or exceeds set goals.
Overview
8
8
years of professional experience
Work History
Service and Scheduling Manager
Improveit! Home Remodeling
Columbus, O
12.2017 - 02.2022
Managed daily operations for 6 service techs and 3 CSR
Was in charge of contacting, scheduling and coordinating 25+ installers schedule
Managed online reviews and reputation for the company. Contacted and resolved any upset customer.
Tracked, contacted and collected any post install service. This includes jobs with an outstanding balance and jobs paid in full.
Insurance Broker
Symmetry Financial Group
Swannanoa, NC
02.2014 - 12.2017
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Calculated quotes and educated potential clients on insurance options.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Recruited, trained and developed new Insurance Brokers.
Education
MBA - Business Management
Keller Graduate School of Management
Chicago, IL
05.2011
Skills
Patient Database Updates
Statistical Analysis
Teamwork and Collaboration
Calendar Coordination
Sales
Team Building
Recruiting
Timeline
Service and Scheduling Manager
Improveit! Home Remodeling
12.2017 - 02.2022
Insurance Broker
Symmetry Financial Group
02.2014 - 12.2017
MBA - Business Management
Keller Graduate School of Management
Similar Profiles
Anika RiosAnika Rios
Sales Representative at Improveit Home RemodelingSales Representative at Improveit Home Remodeling