Energetic leader promotes over 10 years of business management experience. Ambitious and highly motivated professional who surpasses demanding objectives and achieves or exceeds set goals.
Overview
8
8
years of professional experience
Work History
Service and Scheduling Manager
Improveit! Home Remodeling
Columbus, O
12.2017 - 02.2022
Managed daily operations for 6 service techs and 3 CSR
Was in charge of contacting, scheduling and coordinating 25+ installers schedule
Managed online reviews and reputation for the company. Contacted and resolved any upset customer.
Tracked, contacted and collected any post install service. This includes jobs with an outstanding balance and jobs paid in full.
Insurance Broker
Symmetry Financial Group
Swannanoa, NC
02.2014 - 12.2017
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Calculated quotes and educated potential clients on insurance options.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Recruited, trained and developed new Insurance Brokers.
Volunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus SpringsVolunteer Lead Alumni Group Facilitator at Lifepoint Health, Columbus Springs