Daniel Ngo
Lynnfield,MA
Summary
Highly disciplined critical thinker and risk evaluator, well versed in performing in cross-functional environments. Dynamic leader; proficient in navigating CRMs and Atlassian applications to complete tasks. Looking to take on new role to coordinate and assist in managing the responsibilities required by organization.
Overview
9
9
years of professional experience
Work History
Sales Coordinator II
Forward Financing
05.2022 - Current
- Established as main liaison between ISOs/merchants and organization to fulfill 50+ inbound inquiries per business day.
- Utilize CRM, and internal apps to help achieve daily department sales goal and surpassing company's KPIs.
- Analyze trends in data/reports to determine outcomes that align with organization's objectives.
Lead Supervisor / Management
Ecco Sko A/S
06.2016 - 12.2021
- Supervised staff performance while acquiring daily sales goals.
- Trained employees to be successful, corrected issues and increased efficiency to maintain productivity targets.
- Engaged and implemented selling techniques and strategies to potential clients for our merchandise.
- Effectively sold products while building lasting relationships to ensure retention of future customers / sales.
Lead Sales Associate
Calvin Klein
05.2015 - 12.2020
- Engaged and implemented selling techniques and strategies to potential clients for our merchandise.
- Effectively sold products while building lasting relationships to ensure retention of future customers / sales.
Education
Bachelor of Science - Kinesiology
University of Rhode Island
Kingston, RI01-2020
Agile Scrum Master Training Certification
Umass Amherst - Simplilearn
Amherst, MA01-2024
Implimenting a PMO Training Certification
Umass Amherst - Simplilearn
Amherst, MA01-2024
Project Management Training Certification
Umass Amherst - Simplilearn
Amherst, MA01-2024
Skills
- Stakeholder communication
- Cost-benefit analysis
- Report documentation / presenting
- Critical thinking
- Risk Management
- Data Analysis and Reporting
- Strong interpersonal skills
- Proactive and self-motivated
- Exceptional organisational skills
Accomplishments
- Renewals Team Player Award - June 2024
Timeline
Sales Coordinator II
Forward Financing
05.2022 - Current
Lead Supervisor / Management
Ecco Sko A/S
06.2016 - 12.2021
Lead Sales Associate
Calvin Klein
05.2015 - 12.2020
Bachelor of Science - Kinesiology
University of Rhode Island
Agile Scrum Master Training Certification
Umass Amherst - Simplilearn
Implimenting a PMO Training Certification
Umass Amherst - Simplilearn
Project Management Training Certification
Umass Amherst - Simplilearn
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