CYNTHIA BROWN

Co Founder & Educator
The Real Estate Academy, Southside | [Year Established] – Present

• Launched a comprehensive real estate academy, serving aspiring and licensed real estate professionals.
• Wrote and developed multiple courses, including pre-license, post-license, and continuing education programs.
• Designed curriculum and materials to meet industry standards and licensing requirements.
• Provided engaging instruction and mentorship to students, fostering success in licensing exams and professional practice.
• Continuously updated knowledge of industry trends and best practices in adult learning theory, incorporating new methodologies into existing programs as needed.
• Partnered with external vendors to source relevant industry expertise for specialized workshops and seminars.
• Championed an ongoing professional development culture within the organization that encouraged continuous learning opportunities for Agents.
• Collaborated with company leadership to align training goals with organizational objectives.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.

• Promote a supportive environment that fosters collaboration, creative problem-solving, and a shared commitment to professional excellence among all team members.
• Opened a Real Estate School
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Developed customized training materials for various subjects, improving overall productivity.
• Streamlined onboarding processes for new hires, ensuring a smooth integration into the company culture.
• Continuously updated knowledge of industry trends and best practices in adult learning theory, incorporating new methodologies into existing programs as needed.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Trained Real Estate Agents through demonstrations, meetings, conferences, and workshops.
• Enhanced company''s market presence through targeted networking events and relationship building.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

• 20 Years with Coldwell Banker Bullard Realty
• 7 Years as Managing Broker
• Streamlined communication channels between team members using technology tools for improved coordination during transactions execution.
• Monitored local real estate trends, adjusting sales tactics accordingly for continued success in a competitive market.
• Handled complex real estate transactions with professionalism, resolving disputes amicably to maintain positive working relationships among all parties involved.
• Developed a strong network of real estate professionals through consistent relationship-building efforts.
• 3 Years in Corporate REO Sales
• New Agent Development and Training Coordinator
• Provided expert advice on property investments, enabling clients to make well-informed decisions about their portfolios.
• Mentored new Agents through hands-on training programs focused on industry best practices and ethical standards compliance.
• Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
• Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
• Completed training programs to remain updated and further develop proficiency of important industry information.
• Managed high-performing teams, providing guidance and mentorship to achieve sales targets consistently.
• Cultivated culture of continuous improvement, encouraging staff to pursue professional development and stay abreast of industry trends.
• Directed training programs and development paths for managers and supervisors.
• Managed all levels of Real Estate Agents through coaching, training, and performance improvement actions.
• Increased Agent retention through consistent follow-up and ongoing communication, addressing concerns promptly and providing valuable industry insights.
• Maintained strong relationships with clients by providing regular updates on market trends and offering expert advice on real estate investments.
• Mentored Real Estate Agents, sharing knowledge of successful sales techniques and fostering professional growth within the team.
• Collaborated with attorneys, mortgage lenders, home inspectors, and other professionals involved in real estate transactions to ensure successful outcomes for clients'' needs.