Shelly Gonzalez

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved customer claims related to shortages, discount violations and returns.
• Tracked contracts, proposals and waivers to keep billing accurate and current.
• Performed targeted collections on past due accounts aged over 30 days.
• Applied more than 300 payments per week.
• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Processed tax exempt certificates, coupons and vendor credit inquiries.
• Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Responded to inbound inquiries regarding accounts and payments.

Worked closely with leasing companies. Ran credit

reports, pass thru reports, past due, and disposal reports.

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved customer claims related to shortages, discount violations and returns.
• Tracked contracts, proposals and waivers to keep billing accurate and current.
• Performed targeted collections on past due accounts aged over 30 days.
• Applied more than 300 payments per week.
• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Processed tax exempt certificates, coupons and vendor credit inquiries.
• Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Responded to inbound inquiries regarding accounts and payments.
• Worked closely with leasing companies. Ran credit reports, pass thru reports, past due, and disposal reports.

• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved customer claims related to shortages, discount violations and returns.
• Tracked contracts, proposals and waivers to keep billing accurate and current.
• Performed targeted collections on past due accounts aged over 30 days.
• Applied more than 300 payments per week.
• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Processed tax exempt certificates, coupons and vendor credit inquiries.
• Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Responded to inbound inquiries regarding accounts and payments.
• Worked closely with leasing companies. Ran credit reports, pass thru reports, past due, and disposal reports.