Emani Love
Buffalo,New York
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Coordinator
Public, Emani Love, Fidelis
Buffalo, NY
- Managed caseload of up to 300 individuals and families.
- Designed individualized service plans that took into account clients' goals and preferences.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Customer Service Representative team lead
Spectrum
Buffalo, NY
- In charge of new hires , training them to be the best agents they can be
- Handled day-to-day customer contact via phones, faxes and emails.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Personal Care Aide
Venture Forthe, Inc
Cheektowaga, Buffalo, NY
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe and well-organized patient environment.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Direct Support Professional
Heritage Christian Services
Cheektowaga, NY
08.2021 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
Education
Bachelor's - Criminal Justice in Criminal Justice
Medaille College
2021
Skills
- Job Prioritizing
- Safety Compliance
- Outside Contractor Oversight
- Standards Conformance
Certification
NYS certified for personal care work
CPR Certification
First Aid Certification
Additional Information
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Languages
Links
Military Service
Timeline
Direct Support Professional
Heritage Christian Services
08.2021 - Current
Service Coordinator
Public, Emani Love, Fidelis
Customer Service Representative team lead
Spectrum
Personal Care Aide
Venture Forthe, Inc
Bachelor's - Criminal Justice in Criminal Justice
Medaille College