Mark Abney
Wichita,KS
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Comfortable in fast-paced, high-stress environments requiring attention to detail, ability to meet deadlines, and quick adaptation to constantly changing priorities.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon
Wichita, KS
05.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Water and Fuel Systems Maintenance
United States Air Force
McConnell AFB, KS
04.2019 - 04.2023
- Installs, and operates natural gas, plumbing, water and wastewater treatment systems, aircraft hydrant refueling, and ground product dispensing systems.
- Monitors systems operations to ensure efficiency and compliance with local state, federal and DoD regulations for safety and environmental regulations for hazardous materials.
- Perform inspection, recurring maintenance, winterize, and overhaul systems.
- Operationally inspects and diagnoses malfunctions in mechanical and electrical system controls and components using technical orders, manufactures handbooks, code, and local procedures.
Custodial Maintenance Technician
State of Kansas
Topeka, KS
10.2015 - 03.2019
- Interior/exterior cleaning, bathroom sanitization, floor washing, removal and collection of garbage. Operating wet/dry vacuum cleaners, carpet extractors,polishing machines and waxing machines.
- Carry out minor electrical repairs in the office rooms; responsible for general maintenance assignments.
- Strive to maintain a safe working environment through the prevention of accidents, preservation of equipment, and the achievement of safe working practices.
- Trained new custodians successfully in all aspects of cleaning, maintenance, and safety procedures, ensuring that they follow pre-set processes.
Server
Red Lobster
Topeka, KS
09.2007 - 10.2015
- Greeted customers, answered questions and recommended specials to increase profits. Provided exceptional service to high volume of daily customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees on restaurant procedures and plating techniques.
Education
IT Essentials - Information Technology
Wichita State University Campus of Applied Science
Wichita, KS12-2024
Skills
- Customer service
- Communication
- Problem-solving
- Time management
- Computer
- Technical aptitude
Timeline
Delivery Driver
Amazon
05.2023 - Current
Water and Fuel Systems Maintenance
United States Air Force
04.2019 - 04.2023
Custodial Maintenance Technician
State of Kansas
10.2015 - 03.2019
Server
Red Lobster
09.2007 - 10.2015
IT Essentials - Information Technology
Wichita State University Campus of Applied Science
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