KRYSTIN MONROE
West Alexandria,Ohio
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Northridge Animal Clinic
Dayton, Ohio
11.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Clean Horse Stalls
Kamm Farms
Camden, USA
05.2022 - 10.2022
- Cleaned horse stalls
- Fed horses
- Let horses out
- Exercised horses
Crew Member
Dairy Queen
Eaton, USA
05.2022 - 08.2022
- Took customer orders
- Operated cash register
- Answered phones
- Cleaned
Job Shadow
Perfect Paws
Lewisburg, USA
10.2022
- Bathed Dogs
- Dryed Dogs
- Brushed Dogs
Education
Animal Care & Management -
Miami Valley Career Technology Center
Englewood, Ohio05.2024
General Studies - Wood Working, AFNR, Spanish I, Spanish II, Art I
Twin Valley South High School
West Alexandria, Ohio05.2024
Skills
- Appointment Scheduling
- Inbound and Outbound Calling
- Customer Service
- Multi-Task Management
- Active Listening
- Animal Care
- Livestock care
- Task Prioritization
- Stall Cleaning and Disinfecting
Awardsandactivities
- Animal Care & Management, 08/01/22
- Student Ambassador, 03/01/23
- 4-H Clubs, 01/01/18
- FFA, 08/01/19
- Varsity/ JV Basketball, 09/01/19
- Varsity Softball, 02/01/19
- Focus Softball, 11/01/22
- FFA Award (good recordkeeping), 05/01/22
- FFA Community Service Award, 05/01/21
- Honor Roll, 08/01/19
- Honor Roll, 08/01/23
- FFA Vice President, 05/01/22
- JV Volleyball, 06/01/19
References
References available upon request.
Timeline
Customer Service Representative
Northridge Animal Clinic
11.2023 - Current
Job Shadow
Perfect Paws
10.2022
Clean Horse Stalls
Kamm Farms
05.2022 - 10.2022
Crew Member
Dairy Queen
05.2022 - 08.2022
Animal Care & Management -
Miami Valley Career Technology Center
General Studies - Wood Working, AFNR, Spanish I, Spanish II, Art I
Twin Valley South High School
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