Nathali Morales-Villeda
Miami,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Front Desk/Medical Records Personnel
Garnet & Carbonell DPM LLC
Miami
11.2017 - Current
- Answer multi-line phones and direct calls to the correct place
- Check-in and Check-out patients
- Collect co-payment and deductible from each patient
- File reports in medical records as per established guidelines
- Assemble medical record folders in the proper order
- Deliver reports to assigned areas of an establishment
- Manage medical chart requests from patients and other entities
- Provide records as requested by health providers and administrative staff
- Compile medical notes for review by physicians daily
- Initiate medical records by helping to prepare charts before patients arriving
- Check phone messages and respond promptly
- Make sure the waiting area and work area are clean and sanitized
- Maintain patient confidence by keeping patient records information confidential
- Complete end-of-day collections, and make sure the deposit slip is correct
- Initiate medical records by creating and processing the patient care record folder
Cashier/Customer Service Representative
AUNTIE ANNE'S PRETZELS
Maimi
05.2015 - 11.2017
- Greet customers
- Collect cash, checks, and credit card payments from customers
- Make change accurately and efficiently
- Operate cash register
- Answer/resolve customer questions/issues as they arise
- Bag purchases as needed
- Balance cash drawer by counting cash at the beginning and end of the work shift
- Provide pricing information by answering questions
- Maintain checkout operations by following policies and procedures, rules and regulations
Education
High School Diploma -
American Worldwide Academy
Miami, FL10.2017
Skills
- Multi-line Phone System
- Management skills
- Multi-tasking
- Organization
- Problem-solving
- Teamwork and Collaboration
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk/Medical Records Personnel
Garnet & Carbonell DPM LLC
11.2017 - Current
Cashier/Customer Service Representative
AUNTIE ANNE'S PRETZELS
05.2015 - 11.2017
High School Diploma -
American Worldwide Academy