Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trinidee Wilson

Norman,Oklahoma

Summary

Determined individual bringing wealth of talent to table, including interpersonal and communication skills. Seeking new customer service related positions where hard work and team spirit are recognized.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
02.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Store Associate

Goodwill Store
08.2022 - 01.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked with loss prevention in monitoring shopper behavior.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Busser, Server

Olive Garden
11.2020 - 06.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Trained new staff in bussing and cleaning procedures.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Served food and beverages promptly with focused attention to customer needs.

Crew Member

Supersubs
09.2019 - 12.2019
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

No Degree - Psychology

Rose State College
Midwest City, OK

High School Diploma -

Carl Albert High School
Oklahoma City, OK
05.2018

Skills

  • Customer Assistance
  • Multitasking
  • Organization and Prioritization
  • Quality Assurance Control
  • Communication
  • Customer Service
  • Online Ordering Familiarity

Certification

  • Certificate of Competency - 7108 Teacher Assistant

Timeline

Personal Shopper

Walmart
02.2023 - Current

Store Associate

Goodwill Store
08.2022 - 01.2023

Busser, Server

Olive Garden
11.2020 - 06.2021

Crew Member

Supersubs
09.2019 - 12.2019

No Degree - Psychology

Rose State College

High School Diploma -

Carl Albert High School

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Trinidee Wilson