Professional Summary
Overview
Work History
Education
Skills
Timeline
Personal Information

JENNA WINCHESTER

Blue Sunday
Levittown,PA
5
years of professional experience

Marketing student with 4+ years of customer-facing experience and a strong background in communication, customer relationships, sales, and teamwork. Experienced in using customer feedback and interactions to understand customer needs, promote products, and create positive experiences. Strong skills in Microsoft Excel, social media, presentations, marketing research, and data analysis.

Work History

Restaurant Server

1 Year 4 Months
Blue Sunday | 06.2025 - Current
  • Handle guest requests per shift while maintaining prompt, personalized service in a fast-paced dining room.
  • Build positive guest relationships by resolving concerns quickly and communicating clearly with guests and team members.
  • Train new servers on service standards, order flow, and floor support to strengthen daily team operations.
  • Support promotional events and special setups by coordinating floor readiness and adapting quickly to changing service needs.
  • Maintain attention to detail across order handling, table service, and cash management throughout each shift.
  • Deliver consistent customer experience by managing competing priorities without sacrificing service quality.

Server

3 Years 4 Months
Pennswood Village | 12.2021 - 04.2025
  • Handled [number] guest interactions per shift while maintaining warm service in fine-dining and casual settings.
  • Provided high-quality service in fine-dining and casual settings while building strong guest relationships.
  • Managed multiple guest needs at once with professionalism, accuracy, and efficiency during busy service periods.
  • Collaborated with coworkers and kitchen staff to deliver smooth service during private events and daily dining.

Dietary Aide

4 Months
Trinity Health | 03.2024 - 07.2024
  • Coordinated individualized service requests with staff across departments to keep meal delivery aligned with patient needs.
  • Organized inventory and updated records using Microsoft Excel to support accurate tracking in a fast-paced environment.
  • Communicated clearly with team members to resolve urgent requests and maintain smooth daily service.

Education

Bachelor of Science - Marketing

West Chester University of Pennsylvania | West Chester, PA | 01-2027
Dean's List - Fall 2023

High School Diploma

Neshaminy High School | Langhorne, PA | 06-2023

Skills

Microsoft Excel
Social media
Marketing research
Data analysis
Presentations
Customer experience
CRM software
Lead tracking
Event coordination
Email marketing

Timeline

Restaurant Server

Blue Sunday
06.2025 - CurrentRead More

Dietary Aide

Trinity Health
03.2024 - 07.2024Read More

Server

Pennswood Village
12.2021 - 04.2025Read More

Neshaminy High School

High School Diploma
Read More

West Chester University of Pennsylvania

Bachelor of Science from Marketing
Read More

Personal Information

Title: MARKETING STUDENT | CUSTOMER EXPERIENCE | EXCEL | SOCIAL MEDIA
JENNA WINCHESTER