Fernanda Baltazar
Markham,TX
Summary
Hardworking employee enthusiastic about exploring a new career as a technician in the plant industry. Pursues opportunities to learn new skills and contribute to company's success. Offers strong efficiency skills, great attention to detail, and the ability to adapt to any environment.
Overview
5
5
years of professional experience
Work History
Sales Representative
Justin Rhodes State Farm
07.2022 - Current
- Developed and delivered engaging sales presentations to convey product benefits and help guide purchasing decisions.
- Utilized software to manage customer accounts and track performance metrics.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Coordinated responses and resources to handle special client requests.
- Recorded accurate and efficient records in customer database.
Sales Associate
Gmet Communications Cricket Wireless
11.2020 - 06.2022
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Floor Associate Cashier
Ace Hardware
06.2020 - 11.2020
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Operated POS terminals and cash drawer balancing.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Deli Cook
Handy Pantry
09.2019 - 03.2020
- Restocked stations and supplies during slower periods between rushes.
- Operated and maintained grills, fryers, meat grinders, and other cooking equipment.
- Performed daily food preparation tasks.
- Checked freshness and quality of ingredients.
- Adhered to strict food safety regulations and hygiene standards.
- Followed recipes and cooking techniques for consistent results.
Education
Associate of Applied Science - Nuclear Power Technology
Wharton County Junior College
Wharton, TX05.2022
High School Diploma -
Tidehaven High School
El Maton, TX05.2020
Skills
- Process Improvement
- Account Servicing
- Performance Tracking
- Analytical Thinking
- Attention to Detail
- Safety & Sanitation Procedures
- Effective Communication
- Process Documentation
- Efficiency Improvement
Timeline
Sales Representative
Justin Rhodes State Farm
07.2022 - Current
Sales Associate
Gmet Communications Cricket Wireless
11.2020 - 06.2022
Sales Floor Associate Cashier
Ace Hardware
06.2020 - 11.2020
Deli Cook
Handy Pantry
09.2019 - 03.2020
Associate of Applied Science - Nuclear Power Technology
Wharton County Junior College
High School Diploma -
Tidehaven High School
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