Summary
Overview
Work History
Skills
Education
SalesAssociate

Mackenzie White

Stockbridge,GA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

2
2
years of professional experience

Work History

Sales Associate

Forever 21
Morrow, GA
06.2021 - 08.2021
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Front Desk Associate

Planet Fitness
Adamsville, GA
01.2021 - 05.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Front Desk Sales Associate

Walmart Vision Center
McDonough, GA
04.2019 - 01.2021
  • Organized and scheduled office meetings as well as client appointments for professionals, effectively accommodating hectic agendas.
  • Confirmed appointments, communicated with clients and updated client records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

Skills

  • Customer Service
  • Order Processing
  • Retail Accounts
  • Time Management
  • Complex Problem-Solving
  • Work Assignments
  • Customer Needs Assessment
  • Guest Interaction

Education

Bachelor of Science - Biology

University of Alabama At Birmingham
Birmingham, AL
05.2025

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Mackenzie White