Clarence Smith
New York,NY
Overview
9
9
years of professional experience
Work History
Front Desk Clerk
Westside Federation
Manhattan, NY
04.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process..
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Warehouse Associate
Taro Pharmaceuticals USA Inc
East Windsor, NJ
08.2017 - 05.2018
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Checked packages and merchandise for damage and notified vendors.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Warehouse Associate
Hyundai Motor America
Monroe Township, NJ
09.2015 - 07.2017
- Unloaded returned car parts
- Inspected product load for accuracy
- Managed and oversaw the return of items to proper locations within warehouse
- Operated forklifts for transport of products to designated areas, responsible for packing orders and loading trucks.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Visiting Nurse
Services of New
York Bronx, NY
09.2014 - 06.2015
- Used word programming to assess, monitor and document patient progress, symptoms and vital signs, reporting any concerns to assigned doctor.
- Educated patients and families regarding disease processes, interventions and lifestyle changes.
- Coordinated and consulted with members of the healthcare team to assess, plan, implement and evaluate patient care plans.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Assessed home situations of patients to recommend parameters to best meet identified needs.
Peer Specialist
Taro Pharmaceuticals
09.2014 - 05.2015
- Worked with physicians and social workers to conduct home visits to clients with mental illness
- Advised clients on issues related to improving general health, such as diet, exercise, mental and emotional wellbeing
- Contacted clients in-person and by phone to support their progress on recommended actions
- Maintained updated client records with plans and progress notes.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Empowered students through counseling and skill-building exercises.
- Conducted individual and group counseling sessions.
Peer Specialist Supervisor
Howie the Harp Community Access
New York, NY
06.2009 - 01.2013
- Trained peer specialists assigned to work at Rikers Island jail in group therapy work and clerical duties
- Provided supervision on a weekly basis to support peer specialists.
- Engage with individuals on a one to one basis that experience severe mental health illnesses
- Provided alcohol and drug prevention programs and classes to teach individuals to handle conflicts without resorting to violence.
Education
Certified CASAC T, New York State -
City College of New York of The City University of New York, The
New York, NY06.2012
Certified Peer Specialist, New York State -
Howie T Hart
New York, NY2009
High School Diploma - undefined
Eastside High School
1982
Skills
- Patient Care Assessment
- Compassionate and Caring
- Peer Interaction
- Life Support Technique Skills
- Emotional Support
- Independent Living
Timeline
Front Desk Clerk
Westside Federation
04.2021 - Current
Warehouse Associate
Taro Pharmaceuticals USA Inc
08.2017 - 05.2018
Warehouse Associate
Hyundai Motor America
09.2015 - 07.2017
Visiting Nurse
Services of New
09.2014 - 06.2015
Peer Specialist
Taro Pharmaceuticals
09.2014 - 05.2015
Peer Specialist Supervisor
Howie the Harp Community Access
06.2009 - 01.2013
Certified CASAC T, New York State -
City College of New York of The City University of New York, The
Certified Peer Specialist, New York State -
Howie T Hart
High School Diploma - undefined
Eastside High School