Rachael Thompson
Havertown,PA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships and maintaining a successful, strong sales floor.
Overview
9
9
years of professional experience
Work History
Sales Team Manager
JG Wentworth
Chesterbrook , PA
2020.08 - Current
- Provide visionary leadership to entire sales floor and remote teams.
- Helped Increased Production over 2 years from 1.2 million to 50 million in sales.
- Developed and trained sales reps to exceed average goal by 50%.
- Oversee team of 18+ sales associates.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Discussed sales strategies, client feedback, and new trends with VP of Sales on regular basis.
- Supervised sales floor by stepping in to support employees and deliver smooth sales processes for clients.
- Held weekly meetings with reps to identify techniques to overcome sales obstacles.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Certified Debt Specialist
J.G
Wentworth
2019.09 - 2020.08
- Led sales floor with consistent energetic productivity by hitting competitive monthly goals and setting new standards for entire department.
- Built trust within directors and executive's due to reliability, focus, and ability to individually overcome obstacles.
- Managed over 75 calls per day. Delivered exceptional customer service and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Trained new team members on scripts, company services and collection strategies.
Bartender/Server
Great American Pub
2013.04 - 2019.12
- Provide outstanding hospitality to customers to gain satisfaction and appreciation to return services.
- Diligently train new wait and bar staff.
- Independently open and close restaurant, help prepare for events, and provide well - prepared drinks in a timely-fashion.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Manage bar area including specialty cocktail and chef menus, stock depleted items, and budget accountability.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
Bachelor of Science -
West Chester University of Pennsylvania
West Chester, PA05.2019
Skills
- Sales Quota / Records Management
- Performance Improvement Techniques
- Leadership / Team Building
- Customer Trend Analysis
- Operating Procedures and Policies
- Director Collaboration and Providing Feedback
- Sales Statistics Analysis
- Sales Program Coordination
- Lead Qualification
Accomplishments
- Rep of the Month and VIP Parking Reserved - JG Wentworth Co Nov 2019.
- Honors & Awards VIP Parking Reserved - JG Wentworth Co March 2020
- Honors & Awards VIP Parking Reserved - JG Wentworth Co July 2020
- First Promoted Sales Manager nine successful months after the department started.
- Most Graduated Clients 2020 - Current. First Deal of the department.
Affiliations
International Association of Professional Debt Arbitrators Certified Debt Specialist
Timeline
Sales Team Manager
JG Wentworth
2020.08 - Current
Certified Debt Specialist
J.G
2019.09 - 2020.08
Bartender/Server
Great American Pub
2013.04 - 2019.12
Bachelor of Science -
West Chester University of Pennsylvania
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