Talei Thompson
Business Owner
Chicago,IL
Summary
Results-driven business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
19
19
years of professional experience
Work History
Business Owner/Operator
J.T And T Amusement LLC
Chicago , IL
2021.10 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Business Owner/Operator
E.T And T Enterprises Inc
Chicago , IL
2015.09 - 2020.07
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Lent business acumen to meet day-to-day strategic objectives.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as principal stakeholder over organization's complete operations.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Created and monitored promotional approaches to increase sales and profit levels.
- Devised processes to boost long-term business success and increase profit levels.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Provided outstanding coaching to employees to boost productivity.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
Route Manager
Sonny's Amusement
Chicago , IL
2001.01 - 2015.01
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Visited customers and customer sites to evaluate and resolve safety issues.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Education
No Degree - Political Science
Morehouse College
Atlanta, GANo Degree - Political Science
Coahoma Community College
Clarksdale, MSSkills
- Customer Service Management
- Human Resources Oversight
- Quality Assurance
- Originality and Creativity
- Decision Making
- Team Leadership
- Verbal and Written Communication
- Policy Development and Enforcement
- Employee Motivation
- Sales Tracking
- Training Management
- Business Leadership
- Staff Scheduling
- Advertising Campaign Development
- Needs Assessment
- Business Forecasting
Websites
Affiliations
Block club member. Assisted with reactivating the Block Clubs for the 4200 and 4300 Blocks of West Jackson Boulevard.
Assistant District Governor of Rotary District 6450 in Chicago, 2018-2022.
Member of the Maywood-Proviso Rotary Club.
Past Board member of the Maywood-Proviso Rotary Club.
Past Board member of The Answer Inc Autism Awareness Support Agency.
Member of the John C. Maxwell Leadership Team
Timeline
Business Owner/Operator
J.T And T Amusement LLC
2021.10 - Current
Business Owner/Operator
E.T And T Enterprises Inc
2015.09 - 2020.07
Route Manager
Sonny's Amusement
2001.01 - 2015.01
No Degree - Political Science
Morehouse College
No Degree - Political Science
Coahoma Community College
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