Shelby Taylor
Fontana,CA
Summary
Proven to excel in high-pressure environments, I adeptly managed guest relations and inquiries at Texas Roadhouse, showcasing exceptional multitasking and customer service skills. My ability to maintain composure and efficiently organize waitlists underlines my commitment to operational excellence and guest satisfaction, embodying both critical thinking and effective communication.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse
Corona, CA
02.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Norco High School
Norco, CA05.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Phone Etiquette
- Complaint Handling
Timeline
Restaurant Hostess
Texas Roadhouse
02.2023 - Current
High School Diploma -
Norco High School