Melissa Merritt-Meneses
Kansas City,Kansas
Summary
Proven Sales Associate with a track record of exceeding quotas at Moore Water and Air, adept in customer needs assessment and sales development. Leveraged exceptional customer service and problem-solving skills to foster client relationships and drive business growth. Demonstrated flexibility and excellent people skills in dynamic environments, contributing significantly to team targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Moore Water and Air
08.2024 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Screened potential customers to determine interest and requirements for products and services of company.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recorded accurate and efficient records in customer database.
- Contributed to event marketing, sales and brand promotion.
Sales Associate
Dicarlo Designs KC
03.2024 - 07.2024
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Sales Associate
Bright Futures Graduation Flowers
04.2023 - 05.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged with customers to build rapport and loyalty.
Life Guard
Great Wolf Lodge
10.2023 - 01.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Entered water immediately to pull struggling swimmers to safety.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Team Member
Chick-fil-a
08.2022 - 12.2022
- Broke down boxes and cartons
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Education
Sumner Academy Of Arts & Science
Kansas City, KS05-2025
Skills
- Sales Development
- Cash Register Operation
- Problem-Solving
- Flexible Schedule
- Exceptional customer service
- Customer Needs Assessment
- Excellent people skills
Accomplishments
- Awarded a prestigious scholarship for securing first place at K-State's Business Institute, demonstrating exceptional business acumen and problem solving skills
- Successfully completed an internship with Real World Learning, gaining valuable hands-on experience and applying academic knowledge to real world scenarios
- Completed the Kansas State University Financial Planning Academy in Summer 2024, gaining valuable financial literacy and planning skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
Moore Water and Air
08.2024 - Current
Sales Associate
Dicarlo Designs KC
03.2024 - 07.2024
Life Guard
Great Wolf Lodge
10.2023 - 01.2024
Sales Associate
Bright Futures Graduation Flowers
04.2023 - 05.2024
Team Member
Chick-fil-a
08.2022 - 12.2022
Sumner Academy Of Arts & Science
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