Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Steven Rudolph Rudy Frick

Engineering
Prior Lake,MN.

Summary


Technically-sound Application Engineer effective in analyzing relevant information and guiding product cycle from conception to completion. Manages design effort and guides installation process for on-schedule project completion. Consults with internal and external clientele and employs additional system resources to review and enhance services for optimal customer satisfaction. Integrate system solutions throughout sales cycle to drive meaningful solutions and increase sales. I often have to collaborate with developer team, project managers and salespeople to implement proper solutions that solve customer needs and technical challenges. Offers product training, testing and continuous improvement for cost-effectiveness and market leadership.


Overview

9
9
years of professional experience

Work History

Owner/Operator

Relco Measurement Services
Prior lake, MN
04.2020 - Current
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Created SOP processes and procedure for project quoting and general business activities
  • Developed new service offerings to increase customer satisfaction at the maximum profitability
  • Conduct project evaluations and create related documenting for quoting
  • Increase market exposure to our primary markets.
  • Managed day-to-day business operations.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Application Engineer

FARO Technologies
Lake Mary, FL.
02.2018 - 02.2020
  • Assisted customers with diagnosing and resolving problematic scanning, reverse engineering and manufacturing issues on-site and remotely
  • Developed and provided specialized onsite training and demonstrations in the areas of machine setup, line boring, component alignment, assembly line changeover, and in situ machine repairs
  • Obtained 90% Highly Satisfied rating as an Instructor at FARO Training Centers
  • As the technical leader on the sales team, provided sales demonstrations and advanced training on the Laser Tracker and portable CMM's to prospective customers, resulting in a 80% purchase rate
  • Assisted Team members with reverse engineering studies and machine setup in their markets
  • Demonstrated and provided assistance with ITAR compliance to customers and members of the
  • ARO organization.

Senior Field Service Engineer

Laser Design Inc
Bloomington, MN.
10.2014 - 12.2017
  • Performed all off-site Laser Scanning and Measurement projects, responsible for development of project plan, data acquisition and computer modeling
  • Successfully completed numerous projects in the areas of reverse engineering, machinery setup, tooling alignment, part quality checks, process controls, and architectural preservation
  • Managements designated engineer to interface with high visbility customers such as, Department of
  • Efense, Yale Engineering and Architecture Instructors, and Smithsonian Curators
  • Developed and presented engineering change requests for improved manufacturability
  • Nterpret engineering documention

Scanning Engineer

Laser Design Inc
Bloomington, MN.
01.2013 - 10.2014
  • Conducted on-site and in-lab digital inspections
  • Created GD&T Dimensional inspection schemes from customer prints
  • Trained customers in the use of virtual documentation systems and software
  • Resolved corporate and customer scanning system and software issues.

Education

Bachelor of Science - Engineering Technology/Mechanical Design

University of Wisconsin

Skills

Training and mentoring

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Accomplishments

International Work

  • Busan, South Korea; Scanned and Modeled a US Navy refueling ship from stem to stern. Project required 1300+ scans and modeling of over 2000 as built bodies utilizing the Faro Focus and Laser Tracker with Faro Scene, Autodesk recap, pipeworks, and DesignX.
  • Freeport, Grand Bahama, Bahamas; Assisted in retrofitting the Jewel of The Sea cruise ship with ALS (Air Lubrication System) technology utilizing the Faro Focus and Laser Tracker.
  • Santo Domingo, Dominican Republic; Performed damage assessment and data acquisition for the construction of a engine block patch panel allowing for an in-ship repair.


Reverse Engineering

  • Managed 350+ successful reverse engineering projects, including a Sugar Cane Harvester and V-22 Osprey airplane as part of an aerodynamics study.

Quality Studies

  • Managed a 4 man team conducting a 750 PPAP study for a multinational company.
  • Achieved 30% team throughput of inspections via my automation structure.
  • Conducted multiple quality studies for Tier 1 automotive suppliers.
  • Conducted root cause failure analysis as part of a major automotive litigation.

Solution and Product Design

  • Developed new method, designed and built custom tooling, for Paper Mill roller alignments, increasing accuracy and reducing setup time 60%.
  • Identified inefficiency's and safety issues in the measurement process, designed and built prototypes for multiple tools internally known as FARO Fast Tooling. Tools have proven to increase user efficiency while providing an improved measurement record.

Notable Customer Training

  • Smithsonian Curators; Trained on implementing the Artec Scanner for obtaining as-built documentation.
  • NASA Glen Research Center Engineers; Trained on reverse engineering and machine setup techniques using the FARO arm along with the laser scanning techniques.
  • Department of Defense Contractors; Trained on methodology of reverse engineering and quality concepts utilizing laser scanners, portable arm CMMs, terrestrial scanners and laser trackers along with how to merge distinct data sets into

Software

Faro Scene

AutoDesk ReCap

AutoDesk Revit

FARO CAM2

FARO RevEng

Geomagic Design X

SolidWorks

PolyWorks

Geomagic platform

Cyclone

Pipeworks

Tinkercad

Artec studio

Timeline

Owner/Operator

Relco Measurement Services
04.2020 - Current

Application Engineer

FARO Technologies
02.2018 - 02.2020

Senior Field Service Engineer

Laser Design Inc
10.2014 - 12.2017

Scanning Engineer

Laser Design Inc
01.2013 - 10.2014

Bachelor of Science - Engineering Technology/Mechanical Design

University of Wisconsin
Steven Rudolph Rudy FrickEngineering