Work Preference
Summary
Overview
Work History
Education
Skills
Core Operations Skills
Certifications And Technical Skills
Timeline
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Open To Work
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PRECIOUS CHEW

Smithfield,Virginia

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Project EngineerProject CoordinatorOperations CoordinatorOperations SpecialistProject Management Assistant

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Smithfield, Virginia, USSmithfield, VA
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programs

Summary

Led initiatives to streamline workflow coordination across healthcare, financial, government, and manufacturing operations.,Directed onboarding efforts to enhance compliance and integration of new hires.,Oversaw performance reporting and data integrity measures, ensuring operational excellence.

Overview

10
10
years of professional experience

Work History

Designer II – Operations & Engineering Support

Newport News Shipbuilding
Newport News, VA
01.2024 - Current
  • Assisted in coordinating workflows among over four departments to support ship alteration projects.
  • Managed multiple design deliverables concurrently while meeting all production deadlines.
  • Reviewed technical documentation to confirm accuracy and maintain configuration control.
  • Utilized NX, Teamcenter, AutoCAD, and Autodesk Inventor to uphold design data integrity.

Human Resources Specialist – Workforce Operations & Compliance

Serenity C & C Inc.
Hampton, VA
01.2023 - 01.2024
  • Facilitated onboarding for over 75 personnel and service providers, ensuring all compliance documentation was accurately completed.
  • Simplified onboarding procedures, reducing cycle time by around 20% through efficient workflow enhancements.
  • Conducted OSHA and emergency preparedness sessions for more than 50 staff members.
  • Maintained HR records in audit-ready condition with zero compliance issues.
  • Compiled monthly workforce metrics and compliance reports for executive assessment.

Virtual Health Coach – Program Operations Support

Sharecare
Remote
01.2022 - 01.2023
  • Handled 50–70 member interactions per day while maintaining productivity and quality benchmarks.
  • Improved appointment follow-up compliance by approximately 15%.

Senior Risk Coordinator – Financial Operations

Capital One
Chesapeake, VA
01.2019 - 01.2020
  • Managed over 200 client accounts while adhering to regulatory timelines.
  • Assisted leadership by producing monthly compliance and account history reports.
  • Facilitated an 18% increase in issue resolution rates through procedural recommendations.

Claims Processor II – Healthcare Operations & Audit

Wisconsin Physicians Service
01.2017 - 01.2019
  • Reviewed and processed 120–150 medical claims daily for compliance and payment accuracy.
  • Maintained claims audit accuracy rate above 98%.
  • Identified and reported system discrepancies contributing to payment adjustments.

Patient Access Representative – Hospital Operations

Sentara Healthcare
01.2016 - 01.2017
  • Registered and scheduled 60+ patients per shift while maintaining HIPAA compliance.
  • Improved patient flow efficiency by supporting real-time scheduling adjustments.

Education

MBA - Healthcare Administration

South University
Virginia Beach, VA
06.2018

BS - Exercise Science (Kinesiology)

Norfolk State University
Norfolk, VA

Skills

Oversaw operations coordination to enhance organizational efficiency

Led initiatives for process improvement, resulting in streamlined operations

Managed KPI and performance reporting to drive accountability across teams

Directed compliance and documentation control to uphold regulatory standards

Supervised workforce operations to optimize resource allocation

Implemented effective onboarding systems to integrate new employees swiftly

Coordinated scheduling and resource management to align with project requirements

Championed risk and quality management strategies to ensure operational integrity

Executed data analysis to support strategic planning and decision-making

Fostered cross-functional communication to strengthen interdepartmental relations

Administered training programs to elevate team capabilities and performance

Leveraged advanced Excel proficiency to improve data reporting and analysis

Core Operations Skills

  • Operations Coordination
  • Process Improvement
  • KPI & Performance Reporting
  • Compliance & Documentation Control
  • Workforce Operations
  • Onboarding Systems
  • Scheduling & Resource Management
  • Risk & Quality Management
  • Data Analysis
  • Cross-Functional Communication
  • Training & Program Administration
  • Advanced Excel

Certifications And Technical Skills

  • ADP II Clearance (DoD)
  • CPR/First Aid/AED
  • Medical Terminology & ICD-10
  • HRIS
  • ATS
  • ADP Systems
  • Microsoft Office (Advanced Excel)
  • Compliance Auditing

Timeline

Designer II – Operations & Engineering Support

Newport News Shipbuilding
01.2024 - Current

Human Resources Specialist – Workforce Operations & Compliance

Serenity C & C Inc.
01.2023 - 01.2024

Virtual Health Coach – Program Operations Support

Sharecare
01.2022 - 01.2023

Senior Risk Coordinator – Financial Operations

Capital One
01.2019 - 01.2020

Claims Processor II – Healthcare Operations & Audit

Wisconsin Physicians Service
01.2017 - 01.2019

Patient Access Representative – Hospital Operations

Sentara Healthcare
01.2016 - 01.2017

MBA - Healthcare Administration

South University

BS - Exercise Science (Kinesiology)

Norfolk State University