Jennifer Ruiz
Denver,CO
Summary
Hi! I am a 23 year old moving from Georgia to Colorado. I have been in the restaurant business since I was 16. I've always been eager to work and very driven to learn new things. Keeping busy brings me comfort. I have had extensive time with Newks, I became part of the management team at just 18 years old.
I was a General Manager for about 3 years then transferred to a different store last year to help their struggling general manager, help improve sales overall, but also to widen my view from a different locations perspective. In just the short time I've been here catering sales have rocketed & staff is happier. I've really enjoyed my time here.
I came across the opportunity to move across the country with my roommate and I took it. Now I'm eager and excited to find a new place to continue to grow and learn more.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Newks Eatery Cafe
09.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and labor cost control for optimal profitability.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw ordering process keeping precise quantities of stock
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
General Manager
Newks Eatery Cafe
03.2018 - 09.2024
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented new quarter LTO items and trained staff
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Led team to exceed sales targets, gaining one of the top 3 Newks in the country.
- Consistently managed all catering, including working with drivers and employees achieving $25k+ Catering sales on a weekly basis.
- Scheduled employees & managers for shifts, taking into account customer traffic and employee strengths.
- Interviewed, Hired, & trained new personnel
- Placed all truck orders including freezer product, produce, dry storage, etc. & maintained accurate stock for the consume periods.
- Tracked Labor targets & made adjustments according to daily sales to maintain a 17% goal set by district area director.
- Worked on weekly inventory & tracked shortages to maintain food cost.
- Tracked all invoices and made sure all vendors received payment for orders.
- Monitored daily cash discrepancies
- Created Weekly Cash deposits & change orders for the bank.
Education
High School Diploma -
Riverwood International Charter School
Sandy Springs, GA05-2020
Skills
- Staff management
- Operations management
- Team leadership expertise
- Food safety and sanitation
- Employee scheduling
- Budget control
- Google drive
- Training and development skill
- Teamwork and collaboration
- Customer service
- Hiring and onboarding
- Inventory tracking and management
Certification
Servsafe Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant General Manager
Newks Eatery Cafe
09.2024 - Current
General Manager
Newks Eatery Cafe
03.2018 - 09.2024
High School Diploma -
Riverwood International Charter School