Janai Lesesne
Bowie,Maryland
Summary
Hardworking and reliable Cashier worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Great with working with new people, and open to many new opportunities. Has the ability to be hands on, and work many different tasks at once. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly efficient; well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Stepping Pretty Shoe Botique
Bowie , MD
02.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Solved customer challenges by offering relevant products and services.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Processed product returns and assisted customers with other selections.
Cashier
Harris Teeter Supermarkets Inc.
Bowie, Maryland
12.2020 - Current
- Assisted with purchases, locating items and signing up for rewards programs.
- Assisted customers with account updates, new service additions and promotional offers.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Processed a number of transactions per day with exceptional accuracy.
- Increased sales by suggesting specific purchases to customers.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped customers find specific products, answered questions and offered product advice.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Restaurant Team Member
Chick-fil-A
Bowie, MD
04.2021 - 02.2022
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Greeted guests pleasantly and answered menu questions.
- Recorded orders by answering customer questions and entering requests in system.
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Greeted customers at drive-thru and took food orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bowie High School
Bowie, MDSkills
POS systemsundefined
Accomplishments
Have a GPA of 4.5 yearly
Was in student government in middle school
In many different clubs at my school
Earned student of the month
Affiliations
Member of a small teenage business
Additional Information
I work very well with people. I love multitasking and helping new employees with getting to know the store better. I always look forward to new job opportunities, as I can help a lot of people.
Timeline
Sales Associate
Stepping Pretty Shoe Botique
02.2022 - Current
Restaurant Team Member
Chick-fil-A
04.2021 - 02.2022
Cashier
Harris Teeter Supermarkets Inc.
12.2020 - Current
Bowie High School
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