HANAN ALKENANY
Dearborn,MI
Summary
As a dedicated nursing student, I have gained comprehensive knowledge in patient care, clinical procedures, and healthcare management, which I am eager to apply in my future roles. My hands-on experience through clinical rotations has equipped me with skills in taking vital signs, administering medications, assisting in minor procedures, and providing compassionate patient care. Additionally, I am proficient in medical terminology, patient charting, and using electronic health records. I have also lights on develop the ability to adapt to different cultures, and ensuring that I provide respectful and culturally sensitive care. My strong communication skills and commitment to patient well-being make me well-suited to support healthcare teams in delivering high-quality care.
Overview
10
10
years of professional experience
Work History
Medical Assistant/Receptionist
Alkey Physical Therapy
02.2023 - 03.2024
- Comprehensive knowledge of therapy technique
- Proficient in administrative Duties
- Followed prescribed preparation of treatment rooms for patient appointment
- Supervised patient safety and compliance with equipment use guidelines
- Maintained adequate inventory
- Sterilized, transported, and prepped equipment for therapist use in patient treatment.
- Worked effectively in fast-paced environments.
Medical Assistant/Receptionist
Bingham Medical Center
03.2021 - 01.2023
- Proficiency in customer service, ensuring a welcoming and efficient front desk experience in a medical office setting
- Experienced in processing incoming calls, emails, and faxes with attention to detail and efficiency
- Familiar with computer operations, capable of efficiently uploading and downloading files, as well as verifying insurance coverage and processing copayments
- Skilled in scheduling appointments for patients while maintaining a clean and orderly workspace.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
Online Sales Associate
Indio City Furniture
02.2020 - 01.2021
- Took charge of online sales operations and launched a new business venture, driving company growth and innovation.
- Managed hiring operations and provided top-notch customer support, ensuring client satisfaction and team success.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Diagnosed and resolved technical challenges for customers to facilitate online order process.
Sales Associate
Cellular to You Inc
05.2017 - 12.2019
- Expertly uncovered new sales opportunities while adeptly managing incoming sales calls, boosting revenue and expanding customer base
- Continually updated on product knowledge and industry trends to enhance sales strategies and customer satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate
Lizzys Shoes
03.2014 - 02.2017
- Expertly resolved customer complaints, ensuring satisfaction by prioritizing their needs
- Promptly and professionally handled customer phone calls, ensuring effective communication and customer satisfaction
- Provided comprehensive training to new cashiers, covering procedures, customer service, and sales techniques to ensure their success
- Efficiently completed stock orders and effectively managed inventory levels.
Education
University - Nursing
Chamberlain University Nursing
Troy, MI12.2024
Associate of Science -
Henry Ford Community College
Dearborn, MI05.2020
High School Diploma -
Riverside Academy West
Dearborn, MI06.2015
Skills
- Excellent interpersonal and communication skills
- Proficient with Microsoft Word, Excel and PowerPoint, and electronic file management
- Bilingual in Arabic and English
- BLS Certified (CPR)
Timeline
Medical Assistant/Receptionist
Alkey Physical Therapy
02.2023 - 03.2024
Medical Assistant/Receptionist
Bingham Medical Center
03.2021 - 01.2023
Online Sales Associate
Indio City Furniture
02.2020 - 01.2021
Sales Associate
Cellular to You Inc
05.2017 - 12.2019
Sales Associate
Lizzys Shoes
03.2014 - 02.2017
University - Nursing
Chamberlain University Nursing
Associate of Science -
Henry Ford Community College
High School Diploma -
Riverside Academy West
Similar Profiles
Stephanie BarrettStephanie Barrett
Rehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLCRehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLC
Roberto LopezRoberto Lopez
Office Manager at Bayonne Physical Therapy Dba Golden Gate PhysicalOffice Manager at Bayonne Physical Therapy Dba Golden Gate Physical
Gabriel PerezGabriel Perez
Physical Therapy Technician at Therapy Pros Physical TherapyPhysical Therapy Technician at Therapy Pros Physical Therapy
Fatimah AbadiFatimah Abadi
Elementary Paraprofessional at Edustaff (Iris Becker Elementary)Elementary Paraprofessional at Edustaff (Iris Becker Elementary)
Hannah FecherHannah Fecher
Teacher's Assistant at St. Martin Lutheran School For The DeafTeacher's Assistant at St. Martin Lutheran School For The Deaf