Lauren Stark
Marion,IA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telecommunications Operator
Marion Police Department
03.2021 - Current
- Operated multi-line telephone systems to handle emergency and non-emergency calls efficiently.
- Coordinated communication between dispatch, officers, and other emergency services during critical incidents.
- Monitored radio transmissions and provided accurate information to ensure timely responses by law enforcement personnel.
- Maintained detailed logs of calls received, actions taken, and outcomes for departmental records and analysis.
- Trained new operators on procedures, equipment usage, and protocols to enhance team performance.
- Collaborated with IT teams to troubleshoot system issues, ensuring uninterrupted communication capabilities.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
Transport Officer
Linn County Sheriff's Office
08.2023 - 10.2025
- Supervised transport operations, ensuring compliance with safety regulations and protocols.
- Coordinated inmate transportation logistics between facilities and court appearances.
- Maintained strict compliance with safety regulations and industry standards, minimizing accidents and incidents during transport operations.
- Managed documentation and reporting related to inmate transfers, maintaining accurate records.
- Responded effectively to emergencies during transport, making quick decisions in high-pressure situations.
Correctional Officer
Linn County Sheriff's Office
09.2019 - 03.2021
- Enforced regulations and maintained order within correctional facility environment.
- Monitored inmate behavior to ensure safety and compliance with institutional policies.
- Conducted routine inspections of facilities and equipment for operational integrity.
- Responded effectively to emergencies, utilizing conflict resolution and de-escalation techniques.
- Trained new officers on procedures, safety protocols, and communication strategies.
- Implemented security measures to prevent contraband entry and maintain facility security.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
High School Diploma -
Lansing Kee High
Lansing, IA2009
Associate of Science - Culinary Arts
The Art Institutes
Durham, NC2013
Bachelor of Science - Hospitality Management
American Public University
Manassas, VA11-2015
Skills
- Clear and concise communication skills
- System monitoring
- Information security
- Effective time management
- Meticulous attention to detail
- Critical thinking abilities
Certification
NCIC Certified yearly
Jail School Certified (Linn County Jail)
Timeline
Transport Officer
Linn County Sheriff's Office
08.2023 - 10.2025
Telecommunications Operator
Marion Police Department
03.2021 - Current
Correctional Officer
Linn County Sheriff's Office
09.2019 - 03.2021
High School Diploma -
Lansing Kee High
Associate of Science - Culinary Arts
The Art Institutes
Bachelor of Science - Hospitality Management
American Public University