Caniya Delk
Calumet City,IL
Summary
Proven team player with a strong background in customer service and effective time management, demonstrated through a successful tenure at Texas Roadhouse. Excelled in high-pressure situations, enhancing customer satisfaction and streamlining operations. Skilled in multitasking and team collaboration, contributing to significant improvements in workplace efficiency and service delivery.
Overview
2025
2025
years of professional experience
Work History
Host
Teaxas Roadhoues
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Warehouse Worker
Amazon
Matteson, IL
02.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Cashier
Strack N Van Til
Munster, IN
10.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Chili's Restaurant
Calumet City, IL
10.2019 - 06.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Thornwood
South Holland, IL05.2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
Timeline
Warehouse Worker
Amazon
02.2023 - Current
Cashier
Strack N Van Til
10.2022 - 03.2023
Host
Chili's Restaurant
10.2019 - 06.2021
Host
Teaxas Roadhoues
Thornwood