Paul Violano
Branford
Summary
Enthusiastic sales and customer service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player.
Overview
11
11
years of professional experience
Work History
Licensed Realtor
Willam Pitt Sotheby’s International Realty
09.2019 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Compared recently sold area properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Flight Attendant
Avelo Airlines
01.2024 - 01.2025
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Technical Support Specialist 3
Cablevision
02.2014 - 02.2017
- Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Walked individuals through basic troubleshooting tasks.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Responded promptly to incoming sales leads and requests for technical support.
Education
Master of Science - Computer And Information Sciences
Albertus Magnus College
MBA - Business
Walden University
08.2019
Skills
- Strong communication skills
- Customer Relations
- Reliable Work Ethic
- Detail-Oriented Approach
- Emergency First Aid Skills
- Collaborative Teamwork
License
Licensed Realtor
Res.0812591
Timeline
Flight Attendant
Avelo Airlines
01.2024 - 01.2025
Licensed Realtor
Willam Pitt Sotheby’s International Realty
09.2019 - Current
Technical Support Specialist 3
Cablevision
02.2014 - 02.2017
Master of Science - Computer And Information Sciences
Albertus Magnus College
MBA - Business
Walden University
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