Olivia Duncan
Atlanta,GA
Summary
. Self-confident Guest Services Supervisor with five years of experience. Offering comprehensive understanding of modern computer systems, creative, constructive management and exemplifying excellent customer service. Successful in delivering one-of-a-kind services to a hotel or hospitality industry.
Overview
6
6
years of professional experience
Work History
Guest Services
Atlanta Hawks
Atlanta, GA
11.2014 - 06.2016
- Communicating professionally with guests
- Greeting guests and scanning tickets
- Searching bags ofguests entering
- Anticipating guest needs and concerns
- Directing guests to seating sections, otherattractions and amenities within Philips Arena
- Writing incident reports in accordance to policy.
Cashier
Food Depot
Stone Mountain, GA
12.2013 - 01.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Ticket Taker/Usher
Atlanta Braves
Atlanta, GA
09.2012 - 10.2015
- Greet patrons attending entertainment events
- Greet customers, patrons, or visitors
- Scan tickets uponentry.
Sales Representative
Vybz Musiq
Atlanta, GA
01.2014 - 04.2014
- Serves customers by selling products; meeting customer needs.
Optometrist Assistant
Westend eye center
Atlanta, GA
10.2012 - 12.2013
- Directed to perform administrative and clinical duties to prepare patients for eye examinations and visiontherapy.
Education
Associate of Arts - Digital Photography
The Art Institute of Atlanta
Atlanta, GA10.2022
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
Florida City, FL10.2017
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Creekside High School Fairburn
2012
Skills
- Guest relations
- Guest experiences
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Guest Services
Atlanta Hawks
11.2014 - 06.2016
Sales Representative
Vybz Musiq
01.2014 - 04.2014
Cashier
Food Depot
12.2013 - 01.2014
Optometrist Assistant
Westend eye center
10.2012 - 12.2013
Ticket Taker/Usher
Atlanta Braves
09.2012 - 10.2015
Associate of Arts - Digital Photography
The Art Institute of Atlanta
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
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Creekside High School Fairburn