Summary
Work History
Education
Skills
Accomplishments
Timeline
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Roger Hagerty

Roger Hagerty

Dallas,TX

Summary

Providing guests with a positive, pleasant experience is always the foundation of the job as a guest services representative.

Work History

Guest Services

KOA Mountainside Journey
05.2024 - 10.2024
  • Greeted new guests as they entered the property.
  • Answered calls.
  • Took reservations.
  • Provided service to guests in the camp store.
  • Filled propane for guests RV's.
  • Checked Cabin's prior to guests reservations.

Education

University of Texas Arlington
Arlington, TX

Skills

  • Guest Services
  • VIP guest services
  • Cross-selling products and services
  • Guest satisfaction focus
  • Guest Relations

Accomplishments

I always tell people, don't take my word for how good I am... listen to reviews from guests.


"Amazing staff - Roger was just wonderful. The sites are beautifully clean with ample space. The shower/bathroom facilities were the best we've seen at a KOA. The general store had everything you'd want. What a wonderful stay we had."


"We enjoyed our stay. The cabin was great. I have to give a shout out to Roger, he was a great help to us and very patient. Employee's like him will make us come back to your KOA next time we visit."

Timeline

Guest Services

KOA Mountainside Journey
05.2024 - 10.2024

University of Texas Arlington
Roger Hagerty