Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Call Center RepresentativeData Entry IDental AssistantLocation Preference
On-SiteLocation: Shreveport, LA, US
Open to relocation: Yes
Open To Work
KYLAE DOUGLAS
Shreveport,LA
Work Preference
Summary
Recent graduate of the dental assistant program, eager to launch a career in a dynamic dental practice that fosters a positive and welcoming atmosphere. Equipped with foundational knowledge in dental assisting and practical experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills, ready to contribute effectively to a collaborative environment. Prepared to make meaningful contributions with unwavering commitment and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Call Center Representative
Act
Shreveport, LA
11.2025 - Current
- Managed high volume inbound calls, addressing customer inquiries and providing solutions.
- Utilized CRM systems to log interactions and track customer issues effectively.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Resolved escalated complaints by employing conflict resolution techniques and active listening skills.
Overnight Stocker
Walmart
Shreveport, LA
05.2025 - 08.2025
- Stocked and neatly arranged items on shelves.
- Lifted heavy boxes up to 50 lbs on a regular basis.
- Accurately and efficiently stocked shelves with merchandise, ensuring proper product placement and rotation.
Data Entry I
GDIT
US
06.2024 - 03.2025
- Company Overview: FEMA
- Answered calls from disaster victims
- Document and verified sensitive information
- Put in ticket request for more assistants if need
- Provided administrative support to other departments as needed.
Front End Cashier
WALMART
US
11.2023 - 07.2024
- Greeted customers
- Check customer out in timely manner
- Watched over self checkout, incase anyone needs assistance
- Demonstrated excellent customer service skills by being friendly, helpful, and patient with all customers.
CSR, Sales
Pizza Hut
Shreveport, LA
08.2022 - 07.2023
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Coordinated with team members to ensure timely order fulfillment during peak hours.
- Resolved customer inquiries and complaints efficiently, contributing to positive dining experiences.
Sandwich Artist
SUBWAY®Restaurants
Shreveport, LA
07.2021 - 10.2021
- Prepared and assembled sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations in compliance with health and safety regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline sandwich preparation processes for increased efficiency.
Education
Dental Hygiene
Shreveport Dental Assistant School
07.2025
High School Diploma - undefined
Huntington high school
05.2023
Skills
- Time management
- Great verbal and writing communication skills
- Cleanliness
- Stocking shelves
- Safety awareness
- Shelf organization
- Cleaning
- Pallet jack operation
- Customer service
- Data entry
- Customer support
- Problem-solving skills
- Verbal and written communication
- Call center customer service
- Inbound phone calls
- Dental impressions
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- X-ray processing
- Team collaboration
Certification
- HIPPA
- OSHA
- RADIOLOGY
- CPR
Timeline
Call Center Representative
Act
11.2025 - Current
Overnight Stocker
Walmart
05.2025 - 08.2025
Data Entry I
GDIT
06.2024 - 03.2025
Front End Cashier
WALMART
11.2023 - 07.2024
CSR, Sales
Pizza Hut
08.2022 - 07.2023
Sandwich Artist
SUBWAY®Restaurants
07.2021 - 10.2021
High School Diploma - undefined
Huntington high school
Dental Hygiene
Shreveport Dental Assistant School