Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Strategic Benefits Specialist
Nextep, Inc
Austin, TX
02.2022 - Current
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan participants regarding health benefits and deductions through telephone, email and in-person interactions.
Observed strict procedures to maintain data and plan participant confidentiality.
Benefits Coordinator
Nextep, Inc
Norman, OK
04.2020 - 02.2022
Directed and controlled medical, dental and vision benefit packages for small to mid-sized companies
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan participants regarding health benefits and deductions through telephone, email and in-person interactions.
Checked employees' benefits enrollment for accuracy and inputted all data into PrismHR and Salesforce.
Operations Support Specialist
Nextep, Inc.
Norman, OK
09.2019 - 04.2020
Collaborated with operations team to provide excellent customer service and foster positive work environment.
Created and maintained well-organized electronic and hard copy files to support business processes.
Performed administrative duties and prepared operational procedures to support Payroll, Benefits, and HR departments.
Manager / Instructor
405 Dance Company
Norman, OK
07.2014 - 07.2019
Created and maintained culture of business to cultivate a positive experience for students and participating clients.
In charge of book-keeping, payroll, and budgeting duties.
Planned and executed events such as recital and fundraisers to raise money for non-profits in the community.
Instructed dance to students from age 2.5 - 50+
Education
BBA - Entrepreneurship And Venture Management
University of Oklahoma
Norman, OK
05.2015
Skills
Office Organization
Open Enrollment
Benefits Explanations
Customer Care
Operational Efficiency
New Employee Enrollment
Benefits Administration
Vision and Dental Insurance
Certification
Certified General Lines Agent - Life, Accident, Health and HMO, Texas Department of Insurance, April 2022 - February 2024
Timeline
Strategic Benefits Specialist
Nextep, Inc
02.2022 - Current
Benefits Coordinator
Nextep, Inc
04.2020 - 02.2022
Operations Support Specialist
Nextep, Inc.
09.2019 - 04.2020
Manager / Instructor
405 Dance Company
07.2014 - 07.2019
BBA - Entrepreneurship And Venture Management
University of Oklahoma
Certified General Lines Agent - Life, Accident, Health and HMO, Texas Department of Insurance, April 2022 - February 2024
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