Managed daily breakfast service operations, ensuring timely setup and replenishment of food items.
Trained and mentored new staff on food safety and service procedures, enhancing team performance.
Oversaw inventory management, tracking supplies to minimize waste and maintain stock levels.
Improved guest satisfaction by implementing feedback mechanisms for breakfast offerings and service quality.
Collaborated with kitchen staff to ensure compliance with health regulations and maintain cleanliness standards.
Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Cafe Attendant
Controlled Contamination Services
06.2023 - 01.2024
Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Produced food and drink products adhering to company quality and quantity standards.
Maintained clean and attractive product displays to entice customer purchases.
Assisted in inventory management, replenishing supplies as needed to avoid shortages or waste.
Implemented inventory management practices to optimize stock levels and reduce waste.
Credit Assistant Manager
Rent-A-Center
03.2021 - 01.2023
Being able to navigate through our web leads (on our web lead site and our main desktop called SIMS), whether it is to text or call the customer to assist in their rental order.
Scanning and organizing inventory. Also matching item numbers or serial numbers to the correct item.
Managing the CARS (Customer Associate Representative)
Making sure customer applications are verified, calling references and verifying employment and residency.
Assisting with deliveries (Tables, Sofas, Refrigerators Etc.)
Running past due customers (Visiting the customer at their residence)
Making files for new and current customers.
Preparing the delivery receipt/checklist for delivery day. (Making sure address and product are correct.)
Transfer product between the stores within the district.
Assemble furniture (Tables, Lamps, Bed sets. Ect)
Assisting customers with payments over the phone or in person.
Reviewed customer credit histories to assess risk and recommend appropriate credit limits.
Processed credit applications efficiently, ensuring timely decision-making and compliance with policies.
Sales Associate
Skechers
11.2019 - 04.2021
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Tracked stock using company inventory management software.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Educated customers on promotions to enhance sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Achieved perfect attendance record for 14 months consecutively.
Crew Trainer
Mcdonalds
01.2015 - 05.2016
Greeted customers promptly and took orders to keep flow of traffic moving.
Prepped food items for later use to save staff time during busy hours.
Checked completed orders for accuracy and bagged meals for easy carrying.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Maintained high standards of customer service in high-volume, fast-paced operations.