WIndows OS, iOS, Programming, multi-platform software utilization
David Bennett
Miami Lakes,FL
Summary
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 30+ years of Business Administration, Healthcare Delivery, Customer Service experience.
I am also a pilot with a multi-engine, instrument rating since 1997.
While you may believe that being a flight attendant is far removed from of experience, however, customer service is the center of all successful endeavors and I would make a very capable member of the flight crew and would enjoy the chance to prove myself.
Overview
36
36
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Administration Officer Multi-Specialty Practice
United Dental Specialists, PLLC
Doral, FL
10.2014 - Current
- Interpreted management directives to define and document administrative staff processes.
- Monitored and updated employee database and managed scheduling for team.
- Produced detailed reports to track trends and keep senior management informed.
- Implemented improved processes for data extraction with less errors and faster processing.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached employees through day-to-day work and complex problems.
- Standardized office structures and processes to promote collaboration and increased performance.
- Aided colleagues, managers and customers through regular communication and assistance.
Managing Dentist
Concierge Dentistry Of Florida
Doral, FL
09.2002 - 10.2014
- Extracted teeth, performed root canals and filled cavities with dedication to pain management.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Established policies and procedures for [Number]-member dental practice team, informed employees of guidelines and supervised enforcement.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Improved patients' oral health by educating on better brushing and flossing habits.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
- Removed old fillings and replaced with more modern, tooth-colored alternatives.
- Assessed patients' oral health for concerns such as infection pockets and gingivitis.
Chief Dentist
David A. Bennett, DDS, PA
Miami Springs, FL
06.1992 - 09.2002
- Extracted teeth, performed root canals and filled cavities with dedication to pain management.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Established policies and procedures for [Number]-member dental practice team, informed employees of guidelines and supervised enforcement.
- Protected patients from infectious diseases by using proper masking, gloves and safety glasses.
- Improved patients' oral health by educating on better brushing and flossing habits.
- Assessed patients' oral health for concerns such as infection pockets and gingivitis.
- Removed old fillings and replaced with more modern, tooth-colored alternatives.
- Wrote prescriptions for antibiotics and other medications used to treat temporary or long-term dental issues.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
- Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
Associate Dentist
Charles Alenier, DDS
Miami Springs, FL
06.1986 - 06.1992
- Delivered [product or service] to customer locations within specific timeframes.
- Oversaw daily operations to ensure high levels of productivity.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed on-site evaluations, internal audits and customer surveys.
- Eliminated downtime and maximized revenue by providing top project quality control.
Education
High School Diploma -
North Miami Beach High School
North Miami Beach, FL 09.1972 - 06.1976
Bachelor of Science - Microbiology/Biochemistry
University of Florida
Gainesville, FL 09.1976 - 05.1980
Doctorate of Dental Surgery - Dental Surgery
Emory University
Atlanta, GA 08.1980 - 08.1984
Skills
Office administration
Operations oversight
Financial leadership
Payroll and budgeting
Office management
Staff Management
Business administration
Accomplishments
- Supervised team of 15 staff members for over 30 years.
Software
Certification
CPR/AED
Interests
Flying, Scuba Diving, Technology
Multi-engine, Instrument rated Pilot
Private Pilot with multi-engine, instrument rating and 557 flight hours.
Timeline
CPR/AED
10-2021
Administration Officer Multi-Specialty Practice
United Dental Specialists, PLLC
10.2014 - Current
Managing Dentist
Concierge Dentistry Of Florida
09.2002 - 10.2014
Chief Dentist
David A. Bennett, DDS, PA
06.1992 - 09.2002
Associate Dentist
Charles Alenier, DDS
06.1986 - 06.1992
Doctorate of Dental Surgery - Dental Surgery
Emory University
08.1980 - 08.1984
Bachelor of Science - Microbiology/Biochemistry
University of Florida
09.1976 - 05.1980
High School Diploma -
North Miami Beach High School
09.1972 - 06.1976