Zarrea Coen
Charleston,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Cook
Taco Bell
Charleston, WV
05.2023 - 01.2024
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Resolved customer complaints regarding food quality or services provided.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Grilled and deep fried various foods from meats to potatoes.
- Followed established procedures and requirements for safe food handling, storage and service.
- Managed portion control using correct utensils during preparation and plating.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Replenished food items from inventory and rotated ingredients.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Package Handler-Seasonal
UPS
South Charleston, West Virginia
09.2022 - 12.2022
- Checked all outgoing shipments to ensure accuracy of contents.
- Participated in regular safety meetings and training sessions.
- Organized packages according to type, size, destination, and other specifications.
- Maintained a clean work environment by removing debris from the loading dock area.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Assisted in training new employees on package handling processes.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Inspected packages for damages or defects and recorded any issues found.
- Resolved conveyor system issues by clearing jams and blockages.
- Assisted in loading delivery trucks with prepared packages.
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Collaborated with team members to improve workflow and increase productivity.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Managed time efficiently to meet or exceed productivity targets.
Education
GED -
Garnet Career Center
Charleston, WV10-2021
Skills
- Grilling
- Supply Restocking
- Frying
- Fine Dining
- Order Verification
- Surface cleaning
- Sanitation
- Customer Service
- Food handling
- High volume production capability
- Operations Management
- Quality assurance and control
- Performance Improvement
- Positive and professional
- Food Storage
- Sanitation Practices
- New Hire Training
- Focused and disciplined
- Cleaning and organization
- Payment Collection
- Customer Complaint Resolution
- Cash Handling
- Merchandise Restocking
- Product Recommendations
- POS System Operation
- Customer inquiries
- Customer Satisfaction
Timeline
Cook
Taco Bell
05.2023 - 01.2024
Package Handler-Seasonal
UPS
09.2022 - 12.2022
GED -
Garnet Career Center