Andrea Haber
Melbourne,FL
Summary
Accomplished Patient Care Coordinator with a proven track record at Balanced Well-being Healthcare, enhancing patient satisfaction through critical thinking and exceptional organizational skills. Expert in HIPAA compliance and patient records management, Significantly contributing to streamlined operations and effective patient care coordination. Actively engaged in continuous improvement initiatives, demonstrating a strong commitment to excellence in healthcare services.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Balanced Well-being Healthcare
03.2024 - 08.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Direct Support Professional
Devereux Florida
01.2022 - 02.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Utilization Review Coordinator
Humana Gold Plus
07.1982 - 06.1988
- Managed complex cases involving multiple medical conditions, coordinating care among various specialists while adhering to strict timelines for decisionmaking.
- Identified potential areas of risk or non-compliance through regular audits, implementing corrective action plans as needed to mitigate concerns.
- Facilitated interdisciplinary team meetings to discuss patient progress, treatment plans, and coordination of care for improved outcomes.
- Assisted leadership in setting annual objectives for the Utilization Review Department based on organizational priorities.
- Promoted a culture of continuous improvement by actively participating in departmental initiatives aimed at enhancing the effectiveness of utilization review processes.
Education
Certified Medical Assistant -
Medical Arts Training Center
Fort Lauderdale, FL06.1982
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Appointment Scheduling
- Organizational Skills
- Patient Relations
- Attention to Detail
- Medical Terminology
- Patient Records Management
- Patient documentation
Certification
Psychiatric Tech
CPR
Medication Tech
Timeline
Patient Care Coordinator
Balanced Well-being Healthcare
03.2024 - 08.2024
Direct Support Professional
Devereux Florida
01.2022 - 02.2024
Utilization Review Coordinator
Humana Gold Plus
07.1982 - 06.1988
Certified Medical Assistant -
Medical Arts Training Center