Chris Nguyen
Louisville, KY
Summary
Experienced cable technician optimizing network systems and customer satisfaction. Proven track record in technical training and fiber optics installation.
Overview
1
1
Certification
Work History
Cable Technician
ConnectPro Solutions
Louisville, KY
8 2022 - 8 2025
- Installed 200+ cable systems monthly.
- Optimized network speed by 30%.
- Trained 5 new technicians quarterly.
Telecommunications Installer
TechComm Services
Louisville, KY
8 2019 - 7 2022
- Installed fiber optics for 500 clients.
- Reduced installation times by 15%.
- Maintained client satisfaction at 95%.
Field Service Technician
WireNet Solutions
Crestwood, KY
8 2017 - 7 2019
- Set up and tested 300+ modems.
- Decreased service calls by 20%.
- Supported rollout of new systems.
Education
Master’s Degree - Telecommunications
Rutgers University
Jan 2017
Bachelor’s Degree - Electrical Engineering
New Jersey Institute of Technology
Jan 2014
Skills
- Cable System Installation
- Telecommunications
- Network Optimization
- Customer Satisfaction
- Technical Training
- Fiber Optics Installation
- Field Service
- System Testing
Certification
- Certified Fiber Optic Technician - Fiber Optic Association
- Cisco Certified Technician - Cisco Systems
Languages
Spanish
Beginner (A1)
French
Beginner (A1)
German
Beginner (A1)
Timeline
Cable Technician
ConnectPro Solutions
08/2022 - 08/2025
Telecommunications Installer
TechComm Services
08/2019 - 07/2022
Field Service Technician
WireNet Solutions
08/2017 - 07/2019
Master’s Degree - Telecommunications
Rutgers University
Bachelor’s Degree - Electrical Engineering
New Jersey Institute of Technology