Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Anna Schmalenberger

Downingtown,PA

Summary

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling through experience as a front desk receptionist.

Developed skills in fast-paced digital environment, excelling in content creation and social media management.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Decola Salon
Exton, PA
08.2025 - Current
  • Managed appointment scheduling using salon software, ensuring efficient service delivery.
  • Greeted clients warmly, creating a welcoming atmosphere for visitors.
  • Handled phone inquiries and provided information on services and pricing effectively.
  • Collaborated with team members to address client needs promptly and effectively.

Restaurant Hostess

Timothys Lionville
Exton, PA
01.2025 - Current
  • Facilitated guest greetings and seating arrangements to enhance customer satisfaction and promote a welcoming atmosphere for all.
  • Managed reservation system, optimizing table turnover and enhancing customer satisfaction.
  • Coordinated with kitchen staff to ensure timely order delivery during peak hours.
  • Assisted in training new hosts on service standards and operational procedures.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Managed cash register operations, ensuring accurate handling of transactions.

Education

Associate of Science -

Downingtown STEM Academy
Downingtown, PA
06-2027

Associate of Arts - Liberal Arts Dual Enrollment

Delaware County Community College
Downingtown, PA
06-2027

Skills

  • Customer service
  • Attention to detail
  • Listening skills
  • Social media management
  • Social media strategy
  • Strong multitasking
  • Customer satisfaction
  • Community engagement

Interests

  • After graduating with my Associates Degree and High School Diploma, I plan on majoring in broadcast journalism with minors in sports studies, and digital media trends and analytics
  • I plan to apply for KYW Newsradio Newstudies in the Fall of 2026 Through this four week program, I will learn reporting, news writing, editing, and the ethics of interviewing skills
  • I plan on volunteering at my private golf lessons kids clinics, working on photography and running the social media page, to not only attract views and new 'customers,' but to gain experience on digital media coordination
  • My overall goal and objective to become a Digital Media Coordinator aswell as Digital Reporter for a professional sports team

Timeline

Front Desk Receptionist

Decola Salon
08.2025 - Current

Restaurant Hostess

Timothys Lionville
01.2025 - Current

Associate of Science -

Downingtown STEM Academy

Associate of Arts - Liberal Arts Dual Enrollment

Delaware County Community College
Anna Schmalenberger