Joshua Medina
San Antonio,TX
Summary
Enthusiastic Food Service Attendant promoting expertise in resolving issues quickly and to the delight of customers. Communicative individual known for engaging others to build trust and confidence. Skilled at maintaining clean areas, preparing quality menu items and lending a hand whenever and wherever needed. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
4
4
years of professional experience
Work History
Sales Ambassador
SeaWorld Parks & Entertainment, Inc.
San Antonio, TX
02.2022 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased sales by offering advice on purchases and promoting additional products.
Service Champion
Tacobell
San Antonio, TX
08.2021 - 02.2022
- Input food and drink orders into system, documented special requests and processed payments.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Maintained counter areas in neat and clean fashion.
- Greeted customers, answered questions and took orders.
Custodian
Northside ISD
San Antonio, TX
02.2021 - 08.2021
- Reported vandalism or other damage to property to supervisor.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Moved furniture for cleaning and set up for special events.
Food Service Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
San Antonio, TX
12.2020 - 02.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Established and managed team schedules and shift assignments.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Food Service Attendant
SeaWorld Parks & Entertainment, Inc.
San Antonio, TX
07.2018 - 12.2020
- Provided high level of assistance to customers during special events, fundraisers and private parties.
- Complied with all federal and state regulations regarding food safety and waste disposal.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Limited portion sizes and used garnishes to control food costs.
Education
High School Diploma -
Stevens High School
San Antonio, TX04.2020
Skills
- Problem Solving
- Verbal and Written Communication
- Product Education
- Social Orientation
- Team Collaboration
Timeline
Sales Ambassador
SeaWorld Parks & Entertainment, Inc.
02.2022 - Current
Service Champion
Tacobell
08.2021 - 02.2022
Custodian
Northside ISD
02.2021 - 08.2021
Food Service Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
12.2020 - 02.2021
Food Service Attendant
SeaWorld Parks & Entertainment, Inc.
07.2018 - 12.2020
High School Diploma -
Stevens High School