Nyrobie Rodriguez
Harrisburg,PA
Summary
A dedicated and hard-worker. Experienced in different work areas and a quick learner to all. Great ability to increase sales and deliver amazing customer service.
Overview
2
2
years of professional experience
Work History
Server
PJ Whelihan's
Harrisburg, United States
09.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Upsold high-profit items such as appetizers and mixed drinks to raise sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server
Buffalo Wild Wings
Harrisburg, PA
07.2019 - 07.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Dauphin County Technical School
Harrisburg, PAHigh School Diploma -
Central Dauphin East Senior High School
Harrisburg, PA06.2021
Skills
- Menu Memorization and Presentation
- Upselling and Cross Selling
- Warm and Friendly
- Transactions and Cash Handling
- Cleaning and Sanitizing
- Cool Under Pressure
- Adaptable and Flexible
- Multitasking and Prioritization
- ServSafe Certified
Timeline
Server
PJ Whelihan's
09.2021 - Current
Server
Buffalo Wild Wings
07.2019 - 07.2021
Dauphin County Technical School
High School Diploma -
Central Dauphin East Senior High School
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