Dominique Minton-Abbott
Omaha,NE
Summary
Dynamic and results-oriented professional with a proven track record at Chick-fil-A, excelling in customer service and team collaboration. Mentored numerous new hires, significantly enhancing staff development and productivity. Demonstrated adaptability and strong communication skills, fostering cooperative relationships and a positive work environment. Expert in multitasking and efficient time management, consistently contributing to improved team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Host
Red Robin
08.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Certified Trainer
Chick-fil-A
06.2021 - 05.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Trained and mentored numerous new personnel hired to fulfill various roles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor Of Journalism - Journalism And Media Communication
University of Nebraska At Omaha
Omaha, NEOmaha Northwest High School
Omaha, NE05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Verbal and written communication
Accomplishments
- Awardee of 5A African-American Academic Achievement Award
- Co-captain of 2023-2024 Prom Committee
- Vice President of 2024 Senior Council
Timeline
Host
Red Robin
08.2024 - Current
Certified Trainer
Chick-fil-A
06.2021 - 05.2024
Bachelor Of Journalism - Journalism And Media Communication
University of Nebraska At Omaha
Omaha Northwest High School
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