Queon Wiggins Jr
Boston,MA
Summary
I am applying for a position where I can use my many years of retail experience. With a track record of successfully leading and driving a sales team, in a retail environment. I deem myself as an ideal candidate for any customer service position.
Overview
15
15
years of professional experience
Work History
Lead Budtender
AYR Dispensary
Boston, MA
10.2024 - 02.2025
- Answered store and merchandise questions and led customers to wanted items.
- Verified proper customer identification, med card information, and paperwork as needed.
- Cleaned shelves, counters and tables to maintain organized store.
- I opened and closed the store, plus handled cash.
- Trained budtender on key KPIs and vendor incentives.
General Manager
Eclipse Sample Sale
08.2023 - 12.2023
- Recruited luxury seasonal hires.
- Unloading and packing inventory per sample collection.
- Developed sales professionals to execute day-to-day operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Clientele and network with celebrity clients.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Lingerie Manager
Victoria Secret
07.2019 - 02.2020
- Conducting audits and accounts payable reports.
- Created business insight reports to maximize sales profit.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Visual Merchandiser Manager
Target
02.2019 - 07.2019
- Ensuring all mannequins and light fixtures are dressed and up to company standards
- Walking floor pads with department managers to ensure floor moves are executed properly
- Merchandising and consolidated fixtures once product sells through
- Driving sales to help meet overall store performance
Assistant Store Manager
Charlotte Russe
10.2018 - 02.2019
- Assisting the Store Manager with visuals and other operational tasks.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Assistant Store Manager
Lacoste Boston Boutique
11.2016 - 09.2018
- Managing time in an accordingly manner
- Writing accurate reports through the detailed analysis of data
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Implemented successful business strategies to increase revenue and target new markets.
Store Manager
Sunglass Hut
09.2014 - 11.2016
- Developing, inspiring and leading my team to exceptional results
- Understand sales and profit plans to set store goals to ensure delivery
- Controlling and managing store budgets, salary and shrink
- Developing action plans and coaching conversations for associates in need
Assistant Store Manager / Store Manager
Aldo Shoe
06.2010 - 09.2014
- Continuously reviewing and managing team performances
- Hosted private events, 'ALDO A-List' parties.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
Bachelor of Science - Fashion Merchandising & Marketing
Mount Ida College
Newton, MA05-2014
Skills
- Staff training and development
- Cash handling experience
- Customer service expertise
- Product display creation
- Industry networking
- Strong work ethic
- POS system operation
- Sales proficiency
Timeline
Lead Budtender
AYR Dispensary
10.2024 - 02.2025
General Manager
Eclipse Sample Sale
08.2023 - 12.2023
Lingerie Manager
Victoria Secret
07.2019 - 02.2020
Visual Merchandiser Manager
Target
02.2019 - 07.2019
Assistant Store Manager
Charlotte Russe
10.2018 - 02.2019
Assistant Store Manager
Lacoste Boston Boutique
11.2016 - 09.2018
Store Manager
Sunglass Hut
09.2014 - 11.2016
Assistant Store Manager / Store Manager
Aldo Shoe
06.2010 - 09.2014
Bachelor of Science - Fashion Merchandising & Marketing
Mount Ida College
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