Aiden Wynn
Natural State Outdoors Services
Austin,TX
5
years of professional experience
Small Business Co-Owner building customer engagement and service quality through operational strategy, client feedback analysis, and hands-on service delivery across landscaping work. Improves retention by adapting services to local client needs and refining the way each job is planned and delivered. Brings practical experience in communication, time management, and relationship building in a small-business setting.
Work History
Small Business Co-Owner
1 Year 2 Months- Developed operational strategies to enhance customer engagement and retention.
- Learned many landscaping skills on the fly and applied them to improve the well-being of our Northwest Arkansas clients.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Valet Parking Supervisor
4 Months- Supervised valet operations, ensuring efficient vehicle handling and customer satisfaction.
- Trained and mentored valet staff on service protocols and safety procedures..
Host
4 Months- Provided exceptional customer service in a high end restaurant environment by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Food Runner
2 Years- Delivered food to tables; Assisted kitchen staff with efficiency; Helped to finalize orders; Cleaned kitchen & seating area.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
BBA
- Sam M. Walton College of Business
- Progression: Currently in Sophomore Year - 3.69 GPA
- New Arkansas Non-Resident Tuition Award Scholarship Recipient
- Sigma Alpha Epsilon Member
- Dean's List [Fall 2025]
Skills
Guest service
Front-of-house operations
Reservation management
Guest issue resolution
Staff training
Team supervision
Scheduling coordination
Inventory control
Order management
Cash handling
Activities
- Austin High School varsity basketball team; competed at the varsity level for two seasons.
- Earned Academic All-District honors in both 11th and 12th grades, demonstrating strong academic and athletic performance.
- Balanced year-round varsity athletic commitments with academic responsibilities and team obligations.
Timeline
Small Business Co-Owner
Natural State Outdoors Services
09.2025 - CurrentRead More
Valet Parking Supervisor
Open Door Valet
05.2025 - 09.2025Read More
Host
Quince Lakehouse
04.2024 - 08.2024Read More
Food Runner
Hula Hut
04.2022 - 04.2024Read More
University of Arkansas
BBA
Read More