Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Mark Feye

Mark Feye

Wauconda,IL

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

10
10
years of professional experience

Work History

Store Manager

CBD Kratom
Wauconda, IL
06.2020 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates on product knowledge by using wide variety of training tools.

Motorcycle Salesperson

Nielsen Enterprises
Lake Villa, IL
03.2019 - 08.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Bar Manager

Timothy O'Toole's Pub
Lake Villa, IL
09.2019 - 03.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Associate of Arts - Business

College of Lake County
Grayslake, IL
12.2022

Skills

  • Staff Supervision
  • Supply Chain Management
  • Problem Anticipation and Resolution
  • Mathematical Calculation and Reasoning
  • Cash Management
  • Sales Strategies
  • Recruiting and Hiring
  • Inventory Management
  • Time Management
  • Shift Scheduling
  • Pricing Strategies
  • Store Merchandising

Timeline

Store Manager

CBD Kratom
06.2020 - Current

Bar Manager

Timothy O'Toole's Pub
09.2019 - 03.2020

Motorcycle Salesperson

Nielsen Enterprises
03.2019 - 08.2020

Associate of Arts - Business

College of Lake County

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Mark Feye