Grace Torio
Visual Merchandiser
Tucson,AZ
Summary
Dynamic retail professional brings 5 years of experience in creating atmospheres of teamwork and growth to drive company success. In-depth knowledge of visual merchandising and merchandise coordinating. Creative problem-solver with a passion for team building and remarkable communication skills.
Overview
3
3
years of professional experience
Work History
KEY HOLDER
THE COSMETICS COMPANY
Tucson, Arizona
10.2021 - Current
- Creatively arranges fixtures and store visuals.
- Communicates data on stock levels, customer sales and other factors to senior management to help them make effective operational decisions.
- Empowers team members in dynamic strategies to meet operational and sales targets.
- Maintains clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Won store's competition to sell the most of Clinique's Fresh Pressed Daily Booster.
KEY HOLDER
Perfume Gallery
Tucson, United States
05.2021 - 08.2021
- Creatively redesigned perfume displays of entire store.
- Researched each individual perfume and created over 2 dozen profiles for each one.
- Trained team members in successful strategies to meet operational and sales targets.
- Communicated sales report to store owner daily.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
TREND BEAUTY ADVISOR
MACY’S
Austin, TX
08.2019 - 06.2020
- Executed countless visual updates.
- Trained new counter manager.
- Communicated constantly with managers, vendors, and clients about visual updates, promotions, and events.
- Creatively sold trend setting make up through imaginative make-overs and demonstrations.
- Curated exceptional product knowledge about dozens of cosmetics and fragrance brands.
- Lead pre-sale numbers and was a top associate for Macy's credit promotion.
- Spearheaded It Cosmetic's Gift with Purchase Event and lead them to achieve their sales goal.
KEY HOLDER
JUSTICE TWEEN BRANDS
Austin, United States
06.2019 - 08.2019
- Directed a team of 12 associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Organized the store's collateral.
- Communicated daily with regional management.
- Spearheaded credit card applications and customer data retention.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
STOCKROOM MANAGER/ SALES ASSOCIATE
ALTAR’D STATE
Austin, Texas
11.2018 - 05.2019
- Communicated with store manager to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Handled day-to-day shipping and receiving overseeing more than a dozen packages per day.
- Communicated with team via headset to seamlessly deliver world-class customer service.
- Organized racks and shelves to maintain store's visual flair, engage customers and promote specific merchandise.
- Communicated with customers to effectively build rapport and lasting relationships.
LANCOME BEAUTY ADVISOR
Dillard's
Tucson, AZ
05.2016 - 02.2017
- Merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Communicated with customers via phone constantly for gift with purchase events.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
160 Hr CERTIFICATE TO TEACH ENGLISH AS A FOREGIN LANGUAGE -
TEFL INTERNATIONAL ACADEMY COSTA RICA
200 HOUR YOGA TEACHER TRAINING - undefined
YOGA OASIS
GENERAL EDUCATION DIPLOMA - undefined
PIMA COMMUNITY COLLEGE
Skills
Training and mentoring
Merchandising operations
Stocking and replenishing
Brand alignment
Corporate visual standards
Vendor management
Seasonal campaigns
Interior and exterior displays
Language Learning
I recently took a one-month trip to Costa Rica to get certified to teach English as a foreign Language.
Timeline
KEY HOLDER
THE COSMETICS COMPANY
10.2021 - Current
KEY HOLDER
Perfume Gallery
05.2021 - 08.2021
TREND BEAUTY ADVISOR
MACY’S
08.2019 - 06.2020
KEY HOLDER
JUSTICE TWEEN BRANDS
06.2019 - 08.2019
STOCKROOM MANAGER/ SALES ASSOCIATE
ALTAR’D STATE
11.2018 - 05.2019
LANCOME BEAUTY ADVISOR
Dillard's
05.2016 - 02.2017
160 Hr CERTIFICATE TO TEACH ENGLISH AS A FOREGIN LANGUAGE -
TEFL INTERNATIONAL ACADEMY COSTA RICA
200 HOUR YOGA TEACHER TRAINING - undefined
YOGA OASIS
GENERAL EDUCATION DIPLOMA - undefined
PIMA COMMUNITY COLLEGE