Motivated and adaptable recent graduate with a Master's in Health Administration, complemented by a Bachelor's degree in Biology. Actively seeking a challenging position in health administration to apply acquired knowledge and skills. Proficient in laboratory techniques, project management, and leadership, with a demonstrated ability to work with patients, conduct research, and handle diverse responsibilities. Eager to leverage scientific expertise and administrative acumen in a dynamic role.
Overview
6
6
years of professional experience
Work History
Health Unit Coordinator
Methodist Hospital/ Health Partners
05.2024 - Current
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Coordinated successful discharges from the facility by liaising with other departments and ensuring necessary paperwork was completed promptly.
Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Assisted in the development and implementation of policies and procedures to enhance overall health unit operations.
Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
Supported quality improvement initiatives by participating in audits, identifying areas of concern, and suggesting solutions for enhanced performance.
Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
Reduced wait times for patients by effectively managing patient flow within the health unit.
Residential Supervisor
ACR Homes / ACR Healthcare
04.2023 - 10.2023
Managed the care of people with disabilities, ensuring proper medications, meals, and hygiene.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Supervised staff, maintained time sheets, and attended appointments.
Developed strong organizational and leadership skills.
Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
Scheduled fun social and recreational activities for residents.
Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
Ensured adherence to all federal, state, and local regulations governing residential facilities through consistent monitoring and timely updates to policies as needed.
Laboratory Technician II
Miromatrix
04.2022 - 04.2023
Contributed to the development of bioengineered organs, focusing on livers.
Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Collaborated with the team/ leadership to advance the mission of eliminating the organ donor transplant wait list.
Documented information by maintaining daily logs and equipment record books.
Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
Laboratory Technician
Memorial Blood Centers
03.2021 - 04.2022
Managed inventory, performed specimen tracking, and supported analytical testing
Provided advanced troubleshooting and contributed to routine lab maintenance.
Maintained a high level of accuracy in test results by following strict quality control procedures.
Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Trained new associates in laboratory procedures and standards.
Completed quality documents and input and saved quality data in appropriate locations.
Collaborated with other departments to establish cohesive laboratory operations.
Direct Support Professional
The MENTOR Network
04.2018 - 03.2021
Worked directly with individuals with physical and intellectual disabilities
Facilitated community integration, administered medications, and ensured individual safety.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Maintained clean, safe, and well-organized patient environment.
Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Education
Master's Degree - Health Administration (Emphasis on Leadership)
Capella University
Saint Paul, MN
02.2024
Bachelor's - Biology
Minnesota State University-Mankato
Mankato, MN
12.2021
Skills
Professionalism and Ethics
HIPAA Compliance Understanding
Workflow Coordination
Records Management
Critical thinking abilities
EMR Updating
Interdepartmental Coordination
Healthcare Software Knowledge
Training and Mentoring Abilities
Excellent Communication
Attention to Detail
Timeline
Health Unit Coordinator
Methodist Hospital/ Health Partners
05.2024 - Current
Residential Supervisor
ACR Homes / ACR Healthcare
04.2023 - 10.2023
Laboratory Technician II
Miromatrix
04.2022 - 04.2023
Laboratory Technician
Memorial Blood Centers
03.2021 - 04.2022
Direct Support Professional
The MENTOR Network
04.2018 - 03.2021
Master's Degree - Health Administration (Emphasis on Leadership)
Flying Squad/Rapid Response RN at Health Partners/Park Nicollet Methodist HospitalFlying Squad/Rapid Response RN at Health Partners/Park Nicollet Methodist Hospital