Jennifer Langsdorf

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Helped patients complete necessary medical forms and documentation.
• Checked patient insurance, demographic and health history to keep information current.
• Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
• Enhanced office productivity by handling high volume of callers per day.
• Completed and filed financial documentation for accounting purposes.

• Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
• Maintained office and waiting room, keeping common areas clean and tidy.

Triaged incoming patients to determine treatment needs and urgency of care.

• Entered data from pet records and office visits into computer system using [Software].
• Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Managed multi-line phone system and pleasantly greeted patients.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Enhanced office productivity by handling high volume of callers per day.